Service Advisor

People Interactive

Website: peopleinteractive.in
Job details:
Company Description

People Interactive is one of India’s leading consumer internet companies, committed to helping individuals find life partners and fostering meaningful connections. Known for its flagship platform Shaadi.com, the world’s largest matrimonial service, the company has successfully facilitated over 6 million matches globally. With additional brands like Sangam.com, it stands out by offering community-oriented matchmaking services that prioritize family values and detailed background sharing. Recognized internationally as one of the most innovative companies and a trusted name, People Interactive combines a dedication to customer satisfaction with a passion for innovation and excellence. If you thrive in a dynamic, data-driven environment that is focused on customer obsession, this could be the perfect place for you!

Role Description

This is a full-time, on-site Service Advisor position located in Chennai. The Service Advisor will be responsible for providing exceptional customer service, resolving queries, and ensuring a seamless matchmaking experience for customers. Responsibilities include actively understanding customer needs, addressing concerns, and ensuring aftersales satisfaction through efficient support and communication. The role requires a proactive attitude in delivering excellent customer-focused services to build long-term relationships with clients.

Qualifications

• Strong skills in Customer Satisfaction, Customer-focused Service, and Customer Service
• Excellent Communication abilities to interact effectively with clients across various platforms
• Experience in Aftersales services and maintaining customer relationships
• Problem-solving mindset and the ability to handle customer inquiries professionally
• Prior experience in the service industry or related roles is an advantage
• Passion for understanding customer needs and offering tailored solutions
• Bachelor's degree in a relevant field preferred but not mandatory
• Fluency in English and local languages is beneficia
  

more role details


Department: Customer Service + Renewals
Openings: 10 (High Priority)
Location: Chennai
Eligibility: HSC Pass | Age 22–37
Experience: Min. 1 year (Customer Service / Renewals / Upselling)
Salary: ₹18,000 – ₹22,000 In-hand (Based on experience)
Shifts: Rotational Weekday Offs (Mon-Fri) | Females: 10 AM – 7 PM | Males: 12 PM – 9 PM
Immediate joining needed before 11 April 2026

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