Website:
jobtrade.in
Job details:
We required urgently Service Advisor M/F for Automobile dealership service deptt. Location: Tatibandh and Mowa Raipur (C.G.) Education qualifications: Any Graduate, Diploma/Degree in the Mechanical. Experience: Minimum 1 Year. Joining: Immediate joining Salary : 15k to 25k + Incentives Preferred local candidates. Required skills: Ø Presentable. Ø Excellent communication and interpersonal skills. Ø Four-wheeler driving. Ø Proficient in Microsoft Office (Excel/DMS) Full Job Description
- Greet customers when they arrive at the service center and direct them to an available mechanic.
- Opening the new job card.
- Consult with mechanics about necessary repairs and possible alternatives to expensive work.
- Answer questions about service outcome (after consulting with mechanic if necessary).
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.
- Writes a brief description of the customer’s concern on the repair order to help the technician locate the problem.
- Explains the work performed and the repair order charges to the customer.
- Handles customer complaints.
- Schedules service appointments.
- Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications. Contact : 9826754400
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