algoleap
Website:
algoleap.com
Job details:
Server Hardware support with basic troubleshooting skills and expertise in part replacement
Job Responsibilities
- Proactive Monitoring of all the servers using BSE tools
- CPU & Memory utilization & monitoring.
- Expertise in part replacement of Server hardware
- Respond to and own Incident till resolution
- Engage customer contracted hardware and software support vendors to facilitate incident
resolution
- Work with customer support teams to review & resolve incidents
- Co-ordinate with customer contacts to with BSE vendors in case of hardware failures or
involvement of third party vendor is required.
- Raid and iLO configuration of HPE server
- Correlate related incidents together into a problem ticket and manage through the problem
management process
- Implement best practice configurations relating to specific vendor recommendations
- Basic Server hardware troubleshooting
- Server hardening as per the policy recommendations by BSE
- Server Inventory Management
Technical Skills/Knowledge Requirement
- Expertise in part replacement of Server hardware (Must)
- Raid and iLO configuration of HPE server (Must)
- Basic Server hardware troubleshooting (Must)
- Server Inventory Management (Good to Have)
Click on Apply to know more.