Travel Leaders 365
Website:
tl365.com
Job details:
The ideal candidate will have a strong background in international ticketing, corporate handling, and inbound call support for global clients, particularly in the US market. This role requires expertise in GDS systems, excellent communication skills, and the ability to thrive in a 24/7 rotational shift environment.
Key Responsibilities:
- Handle inbound calls from passengers of international airlines, corporate clients, providing seamless travel solutions.
- Assist B2B partners and corporate clients with travel-related inquiries, ensuring adherence to service standards.
- Resolve customer queries related to ticketing, reservations, and travel logistics
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to ensure smooth operations and high customer satisfaction.
- Adapt to rotational shifts (24/7 environment) with flexibility for 9-hour shifts and weekly offs as per business needs.
Skills & Qualifications:
- Experience: 3-8 years in travel consultancy, corporate handling, or international ticketing (senior roles for 5+ years).
- Communication: Excellent verbal and written English skills for global client interactions.
- Work Ethic: Willingness to work in rotational shifts, including nights/weekends.
- Education: Graduate from a recognized university.
Contact Person- Mahima (8130093781)
Click on Apply to know more.