Senior Transport Executive
JLL
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- compliance
- customer service
- forecasting
About the role
JLL
Website:
co.jll
Job details:
- Transport Operations Management
- Plan and manage daily employee transportation routes and schedules.
- Coordinate pick-up and drop-off operations (shifts, cab routes, shuttle services).
- Ensure punctuality of all transport services.
- Optimize routes to reduce costs and improve efficiency.
- Vendor & Fleet Management
- Coordinate with transport vendors for cab, bus, or shuttle services.
- Monitor driver performance, attendance, and behaviour.
- Verify vehicle documents—insurance, fitness certificate, pollution certificate, permits.
- Ensure proper vehicle maintenance and periodic inspections.
- Safety & Compliance
- Ensure all transport operations follow company policies and local transport regulations.
- Conduct vehicle safety audits and surprise inspections.
- Track GPS systems to ensure compliance with planned routes.
- Handle emergency situations such as breakdowns, accidents, or delays.
- Employee Support & Customer Service
- Address employee requests, transport-related queries, or escalations.
- Provide immediate support in cases of missed pickups, safety concerns, or route changes.
- Support women’s safety protocols (especially for late-night shifts).
- Attendance, Reporting & Documentation
- Maintain daily transport logs—trips, fuel usage, driver rosters.
- Prepare MIS reports: Monthly transport cost Fuel consumption Trip summaries Employee ridership data
- Verify transport vendor bills before processing payments.
- Cost Control & Budgeting
- Monitor transport expenses and identify cost-saving opportunities.
- Ensure accurate billing based on GPS data and route verification.
- Assist in budgeting and forecasting transport expenses.
- Technology / Software Management
- Use transport management systems (TMS) for: Route planning Booking requests GPS monitoring Attendance tracking
- Train employees on using transport apps or portals if required.
- Coordination & Communication
- Coordinate with HR, Admin, Security, and Shift Managers for transport planning.
- Support during special events, client visits, or VIP transport arrangements.
- Communicate route changes, delays, or alerts to employees.
- Emergency & Incident Management
- Respond to incidents like accidents, vehicle breakdowns, or safety complaints.
- Prepare incident reports and coordinate with security teams.
- Ensure availability of backup vehicles.
- Continuous Improvement
- Conduct feedback surveys to improve transport services.
- Implement process improvements for efficiency and safety.
- Work on sustainability initiatives (EV vehicles, carpooling, etc.).
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