Dot and Beyond
Website:
dotandbeyond.com
Job details:
Engagement Details
• Remote Job
• Contract role: 3 months
• Strong possibility of extension
• Budget: ₹7–9 LPA equivalent
We are looking for an experienced Technical Writing Consultant (SaaS) to help us build and streamline the documentation ecosystem for a growing SaaS platform.
This role goes beyond writing documentation. We are looking for someone who understands how documentation systems are built, structured, and maintained at scale.
The consultant will help define the documentation workflow, establish standards, and guide the technical writing function while working closely with product, engineering, and support teams.
Role Responsibilities
• Define and implement the documentation framework for a SaaS product
• Set up structured documentation workflows and processes
• Guide and support the technical writing team
• Collaborate with product managers, engineers, and QA teams to ensure documentation accuracy
• Establish documentation standards, versioning practices, and release documentation processes
• Ensure documentation aligns with compliance and security standards where required
Documentation Scope
The candidate should have hands on experience creating and managing:
• API documentation and developer documentation
• Product user guides and manuals
• Technical notes and knowledge base articles
• Release notes and product update documentation
• Internal technical documentation for product teams
Preferred Knowledge
Experience working with or documenting systems that align with:
• HIPAA compliance
• ISO 20001 standards
• GDPR requirements
Experience with tools such as Swagger, Postman, ReadMe, Confluence, or similar documentation platforms will be a strong advantage.
If you have experience setting up documentation systems for SaaS products and enjoy bringing clarity and structure to complex platforms, we would love to hear from you.
Please share your resume and relevant work samples at srk@dotandbeyond.com
Click on Apply to know more.