Website:
xperteez.co.in
Job details:
We’re Hiring: Senior Team Lead – Outbound Sales | Bangalore (Onsite)
Location: Bengaluru, India
Function: Customer Support & Operations
Employment Type: Full-time
Salary: ₹7.2 LPA – ₹11 LPA
We’re looking for a high-energy SME Sales Shift Lead to drive performance, coach teams, and lead outbound sales operations across global markets (US/UK/APAC). If you thrive in a fast-paced, target-driven environment and have strong team handling experience in international telesales, this role is for you.
Key Responsibilities
- Lead team performance and manage daily sales targets
- Deliver sales coaching, call audits, and quality improvements
- Manage shift operations and workforce planning
- Ensure process adherence, CRM accuracy, and reporting
- Collaborate across teams and stakeholders
- Conduct onboarding and activation calls
Must-Haves
- Experience as a Team Lead in outbound telesales (US/UK/APAC process)
- 1–3 years of international BPO outbound / inside sales experience
Key Skills & Experience
- Minimum 1 year of team handling experience
- Strong sales acumen with proven target achievement
- Excellent coaching and mentoring skills
- Strong English communication (neutral/global accent)
- Expertise in objection handling & consultative selling
- Familiarity with CRM tools (Zendesk preferred), Calendly, etc.
- High attention to detail and data accuracy
- Resilient, solution-oriented mindset
Working Hours
- Monday to Friday
- Rotational shifts (primarily UK/AU: 10:30 AM – 7:30 PM IST)
- Supporting global English-speaking markets
Perks & Benefits
- Flexible working policy (Bangalore CBD office)
- Comprehensive insurance coverage
- Annual L&D budget for upskilling
- Gympass membership + mental wellness support
- Snacks, team lunches & quarterly socials
- Opportunity to work in a fast-growing global environment
Interested candidates can apply or DM for more details
Click on Apply to know more.