- Location
- Pune Division, Maharashtra, India
- Job type
- Full-time
Required skills
- banking
- C#
- client satisfaction
- communication skills
- end-to-end
- interpersonal skills
- JavaScript
- jQuery
- ReactJS
- SQL
- time management
About the role
Infinite Computer Solutions
Website:
infinite.com
Job details:
Job Description
Essential Job Responsibilities:
- Configure, support and troubleshoot all technical issues related to the internet banking solution within both premises and hosted environments.
- Work with third party vendors to define technical requirements and implement solutions to interface with various external systems.
- Work with senior management to define and implement technical processes and procedures within department focusing on client satisfaction and efficiency.
- Communicating status, issues, and risks to project stakeholders
- Work closely with Product Development and Professional Services developers to resolve complex technical issues related to current projects.
- Demonstrate detailed knowledge of configurations and integrations.
- Manage delivery of Code Change requests (end-to-end steps for promoting code across environments, any required requests, approval, validation upon installation, etc.)
- Accountable for driving production incidents to resolution, by analyzing and coordinating with the required parties and always acting as the owner and leader of the situation.
- Understand the impact of changes across the application.
Preferred Skills, Experience, And Education
- 3 - 6 years of relevant experience
- Financial industry experience
- Strong self-motivation with excellent time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date.
- Analytical skills to assess client business needs, identify solutions, and manage requirements.
- Work on multiple projects in parallel.
- Excellent communication skills including written and verbal.
- Possess excellent organizational and interpersonal skills, with good follow-up skills and attention to detail
- Ability to work independently and collaboratively.
- Strong analytical and troubleshooting abilities.
- Initiate and attend troubleshooting sessions during regular and after hours when needed priority.
- Work with internal teams on process/automation improvements.
- Manage priorities within and across projects based on a fast-paced culture while continuing to focus on quality of deliverables.
Basic Qualifications
- Bachelor’s degree in information technology/science or related fields
- 3 - 6 years’ proven experience with client implementations / services, dealing with internal and external clients.
- Technically sound in .NET, C# and SQL Server, JavaScript, jQuery, IIS, Reactjs (Good to have).
- Good troubleshooting skills & communication skills
- Demonstrated planning and leadership skills.
- Excellent organizational, time management, problem solving and decision-making skills.
- Ability to perform successfully in a high-pressure, fast pace working environment.
- Ability to work independently with little direction.
- Careful attention to detail in all aspects of the job.
Qualifications
BE
Range Of Year Experience-Min Year
3
Range Of Year Experience-Max Year
5
Click on Apply to know more.
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