Moder
Website:
gomoder.com
Job details:
About Moder
Moder is an AI-powered Business Process Outsourcing (BPO), IT Outsourcing (ITO), consulting, and automation partner to the U.S. mortgage, banking, insurance, and financial services industries. What started as a mortgage-focused outsourcing firm has grown into a full-spectrum solutions company that pairs deep financial-services domain expertise with GenAI, machine learning, and intelligent automation — delivered through teams across the U.S. and international operating centers. We don't position ourselves as a vendor. We operate as an extension of our clients' business: fast to decide, easy to work with, and accountable for outcomes, not just activity.
Moder has grown to 8,000+ employees across four geographies in just the last five years — growth driven by our people, a client-first operating model, and disciplined execution. We're building a five-year plan to scale further across financial services and technology offerings, and we're looking for senior leaders who want to help set that strategy, not just run it.
The Role
Senior Solutions Leader is one of the most consequential roles at Moder: every client pitch strategy runs through this seat. You will own the solution design function end to end — shaping how we scope, price, and present our BPO, ITO, and automation offerings — while personally leading client conversations on the sales calls that matter most. This is a hands-on leadership role: you'll drive day-to-day excellence across a 12+ person solutions and sales-support team while staying directly in the room to help close the deal.
What You'll Do
- Own solution design and deal strategy across the full pre-sales lifecycle — discovery, scoping, RFP/RFI response, proposal development, and close — for mortgage, banking, insurance, and financial services prospects.
- Lead client-facing sales calls and executive presentations directly, serving as the primary voice on solution fit and value, and personally helping to close new business.
- Build and defend pricing models and deal economics, partnering with Sales and Finance leadership to structure competitive, profitable deals.
- Create differentiated win themes for each pursuit, translating Moder's BPO/ITO/automation capabilities into client-specific business outcomes.
- Shape Moder's product and solution strategy for the mortgage, banking, insurance, and financial services portfolio, keeping our offerings ahead of market and regulatory change.
- Partner cross-functionally with Delivery, Technology, Legal, and Client Success to pressure-test feasibility, staffing models, and SLAs before they reach a client.
- Lead, coach, and scale a team of 12+ solution design and sales-support professionals, setting the standard for rigor and speed on every pursuit.
- Act as a trusted advisor to prospective and existing clients on process design, automation opportunities, and operating model transformation — deepening relationships well beyond the initial sale.
- Represent Moder's solution capabilities at client discovery sessions and strategic planning meetings, with travel as needed.
What You'll Bring
- 10+ years in solution design, pre-sales, or consulting leadership serving mortgage, insurance, banking, ITO, or broader financial services clients.
- Bachelor's degree required; advanced degree preferred.
- Strong working knowledge of the financial services value chain — from origination and servicing through claims, underwriting, and back-office operations.
- Demonstrated ability to build financial and pricing models and translate complex operational detail into client-ready and executive-ready narratives.
- Experience managing competing SLAs and expectations across sales, delivery, and client stakeholders at the same time.
- Executive presence and critical thinking sharp enough to lead high-stakes client conversations and help close complex, multi-year deals.
- A track record of building, coaching, and scaling solution design or sales-support teams.
Nice to Have
- Industry certifications (e.g., mortgage banking, Lean/Six Sigma, program management).
- Technology certifications relevant to automation, AI/ML platforms, or cloud (Azure, AWS).
- Prior experience at a Big 4 or boutique consultancy, BPO/ITO provider, or fintech/Insurtech vendor.
Why Moder
- 8,000+ employees across four geographies, with growth built on people, client-first thinking, and top-tier execution.
- A senior leadership team that empowers its leaders to make real business decisions — this role reports directly to the SVP, Solutions and Strategy.
- A defined, high-growth roadmap across financial services and technology offerings for the next five years, with real influence over strategy.
- A domain-grounded AI and automation practice built on real Mortgage, Banking, and Insurance expertise — not off-the-shelf tooling.
Compensation & Location
This is a work-from-home opportunity with competitive, experience-based compensation. Periodic travel is required for strategic planning sessions and client discovery engagements.
Interested candidates can share their profile to Purnima.Krishnan@gomoder.com
Click on Apply to know more.