Uplers
Website:
uplers.com
Job details:
Experience: 8.00 + years
Salary: Confidential (based on experience)
Shift: (GMT+05:30) Asia/Kolkata (IST)
Opportunity Type: Office ()
Placement Type: Full time Permanent Position
(*Note: This is a requirement for one of Uplers' client - ToyStack)
What do you need for this opportunity?
Must have skills required:
LLMs, rag, LangChain, LangGraph, APIS, Solution Architecture
ToyStack is Looking for:
ToyStack is building an AI-native engineering platform that enables enterprises to design, build, deploy, and operate autonomous AI agents at scale. We work with global enterprises to solve complex business problems using AI, automation, and modern cloud technologies.
Role Overview
This is a customer-facing leadership role — the first dedicated delivery hire at ToyStack. You will act as a Pod Manager and the single owner of the full client engagement lifecycle: from discovery and SOW through internal coordination across product and engineering, to delivery, go-live, commercial closure, and post-production support. This is not a coordinator role. We are looking for someone who thinks and acts like an owner.
Key Responsibilities
- Act as the single point of contact (SPOC) for enterprise clients — managing relationships, governance calls, escalations, and executive reviews
- Lead discovery workshops, requirement gathering, and solution design; translate business problems into actionable technical specs
- Propose and architect solutions in collaboration with internal product and engineering teams before handing off to delivery
- Own scope of work (SOW) definition, change request management, and scope negotiation with clients
- Coordinate across product, engineering, QA, and DevOps to track milestones and remove delivery blockers
- Drive sprint planning, development tracking, UAT, production rollout, and hypercare support
- Manage commercial closure — milestone sign-offs, invoice approvals, and payment follow-ups
- Identify opportunities to propose next phases or enhancements to existing clients
- Build and maintain delivery documentation — FRDs, BRDs, RAID logs, sprint plans, UAT documents, and support handover docs
Must-Have Requirements
- Proven external + internal stakeholder management — experience as SPOC for enterprise clients, not just internal teams
- End-to-end delivery ownership — from SOW/scope definition through go-live and sign-off
- Project-specific evidence of impact — named projects, measurable outcomes, and client-facing accountability (not just governance language)
- AI / tech conversational fluency — comfortable discussing LLMs, RAG, LangChain, LangGraph, databases, APIs, and cloud concepts with client infra teams
- Solution design capability — able to understand a client business problem and propose a solution architecture without being a coder
Good to Have
- Healthcare domain background (ToyStack's live clients are healthcare-heavy)
- Strong brand signal — notable employer or institution (top-tier product companies, IITs, funded startups)
- Commercial ownership experience — invoice approvals, payment follow-ups, AMC/support renewals
- Hands-on exposure to AI/LLM product teams that shipped features
Technical Understanding
Coding is not required, but comfort discussing technical architecture, databases, APIs, cloud platforms, and AI/agentic concepts with engineering and client infra teams is essential.
Reporting & Team
Reports to the Co-Founder. Initial team of 4–5; cross-domain client engagements across healthcare, logistics, law enforcement, and enterprise automation.
How to apply for this opportunity?
- Step 1: Click On Apply! And Register or Login on our portal.
- Step 2: Complete the Screening Form & Upload updated Resume
- Step 3: Increase your chances to get shortlisted & meet the client for the Interview!
About Uplers:
Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.
(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Click on Apply to know more.
