Happiest Minds Technologies
Website:
happiestminds.com
Job details:
Job Description
WalkMe Builder (Services Vendor)
Contract Duration: 3 Months
Engagement Overview
We are seeking a?
WalkMe Services Vendor?to provide a?
hands-on WalkMe Builder?with?
moderate experience?to support an?
Oracle EBS OTL (Oracle Time & Labor)?and any other digital adoption initiatives. The resource will be responsible for?
designing, building, testing, and supporting WalkMe in-application guidance?to improve user adoption, accuracy, and efficiency for OTL processes.
This role is?
delivery-focused, with limited advisory responsibilities, and requires strong experience building WalkMe content on?
Oracle E-Business Suite (forms-based / EBS web UI).
Role Type & Duration
- Role:?WalkMe Builder / WalkMe Developer
- Engagement:?Services Vendor / Contract
- Duration:?3?months (flexible scope within timeline)
- Allocation:?Full-time preferred (or agreed partial allocation with deliverables)
- Work Mode:?Remote?
Key Responsibilities
WalkMe Content Build & Configuration
- Build WalkMe assets in?WalkMe Editor?for?Oracle EBS OTL?workflows, including:
- Smart Walk-Thrus (end-to-end guided processes)
- SmartTips (field-level guidance and validations)
- Launchers (contextual access to help)
- ShoutOuts (time-bound communications, where applicable)
- Configure?step logic, rules, and segmentation?based on role (Employee, Manager, Approver, Payroll/HR).
- Ensure WalkMe content aligns with?Oracle EBS navigation, forms behaviour, and validations.
- Follow WalkMe UX best practices for step clarity, error handling, and reusability.
Oracle EBS OTL Process Support
- Support key?Oracle Time & Labor?user journeys such as:
- Time entry and submission
- Time corrections / updates
- Approval workflows
- Exceptions and error handling
- Historical time adjustments and audits
- Partner with Oracle OTL SMEs to validate steps and edge cases.
Testing, UAT & Production Support
- Perform?functional testing?of WalkMe content in DEV/UAT environments.
- Resolve content breaks caused by Oracle EBS UI behavior or configuration changes.
- Support?UAT cycles, incorporating business feedback.
- Assist with promotion of WalkMe content to?Production.
- Provide?hypercare support?post go-live (break fixes, quick enhancements).
Documentation & Handover
- Maintain a?WalkMe content inventory?(list of Walk-Thrus, tips, launchers).
- Apply agreed naming conventions and version control standards.
- Provide?knowledge transfer?to internal WalkMe administrators/builders.
- Deliver basic?admin guidance?for maintaining and updating content post-engagement.
Required Skills & Experience
Mandatory
- 2?4 years of hands-on WalkMe build experience?(Builder role, not only advisory).
- Proven experience creating WalkMe content on?Oracle E-Business Suite (EBS).
- Strong knowledge of:
- WalkMe Editor
- Smart Walk-Thrus, SmartTips, Launchers, ShoutOuts
- Rule logic and segmentation
- Experience supporting enterprise applications (HR, Payroll, ERP, Finance).
- Strong attention to detail and ability to work within tight timelines.
Preferred / Nice To Have
- Direct experience with?Oracle EBS Time & Labor (OTL).
- WalkMe certification (any level).
- Familiarity with Oracle EBS Forms / Web UI nuances.
- Experience supporting go-live and hypercare phases.
- Understanding of digital adoption metrics and optimization.
Deliverables (Flexible, Within 3-Month Window)
Final scope to be confirmed during discovery; typical outputs may include:
- WalkMe Assets
- UAT-ready and production-ready WalkMe content
- Content inventory and build documentation
- Knowledge transfer session(s) to internal team
Success Measures
- WalkMe guidance available for top OTL user journeys at go-live
- Reduced user errors and OTL-related support tickets
- High completion rates on critical Walk-Thrus
- Positive feedback from business and HR/Payroll stakeholders
- Smooth knowledge handover at end of engagement
Oracle EBS
Click on Apply to know more.