Website:
ncrvoyix.com
Job details:
About NCR VOYIX
NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Senior Site Reliability Engineer (DevOps/SRE – Unified Observability)
We are seeking a Senior Site Reliability Engineer (Unified Observability) to support the F1 Next Generation Customer Unified Observability initiative. This role will design, build, and operate a unified observability platform delivering end-to-end visibility across NCR Voyix Restaurants, Retail, and Payments environments.
The engineer will help establish a single operational view spanning infrastructure, applications, Kubernetes platforms, cloud services, customer experience, and business transactions—enabling proactive operations, faster incident response, and improved service reliability.
Key Responsibilities
Design and implement enterprise observability solutions across Azure, GCP, Kubernetes (AKS/GKE), and hybrid environments.
Define and implement observability standards for monitoring, logging, distributed tracing, and telemetry, aligned to SRE and DevOps best practices.
Build and maintain enterprise dashboards for real-time visibility into platform, application, and customer health.
Implement and operationalize SLIs, SLOs, error budgets, and reliability KPIs across critical services.
Integrate observability with ServiceNow.
Drive automation-first operations for SRE workflows using Ansible, Chef, Rundeck, Terraform, Bash, and PowerShell.
Partner with Product Engineering, Infrastructure, Security, and Operations teams to improve reliability and operational readiness.
Enable DevOps delivery and reliability through CI/CD pipelines using GitHub Actions and GitOps practices.
Required Skills & Experience
Strong hands-on experience in Site Reliability Engineering (SRE) and DevOps.
Deep expertise in Kubernetes platforms, especially AKS and/or GKE.
Strong cloud operations experience in Microsoft Azure and Google Cloud Platform (GCP).
Strong infrastructure automation and IaC expertise using Terraform.
Proficiency in scripting/programming for automation (Python, Go, Bash, PowerShell).
Strong experience in modern CI/CD implementation with GitHub Actions.
Hands-on GitOps knowledge with FluxCD and ArgoCD.
Strong observability stack expertise, including:
Appdynamics
Dynatrace
Splunk Observability
OpenTelemetry
Monitoring, logging, distributed tracing, and telemetry engineering
Experience improving alert quality, noise reduction, and incident response effectiveness.
Practical understanding of SRE operations: availability, performance, resiliency, capacity, and incident management.
Preferred / Nice-to-Have
Exposure to enterprise integration patterns with ITSM tools (e.g., ServiceNow).
Basic understanding of LLM models and practical use of LLM-assisted tooling to accelerate SDLC delivery (e.g., code generation, troubleshooting, runbook enhancement, and test acceleration).
Benefits
- Competitive salary and bonus structure.
- Comprehensive health, dental, and vision insurance.
- 401(k) plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”
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