Senior ServiceNow Developer With Event Management

Website: dreampathservices.com
Job details:

Service now - Event Management.

Total Exp -6 to 10 yrs

Location – Bangalore/Mumbai

Job Type :: FTE

Shift – 4Pm to 1 Am

Work Mode – Hybrid

 

Qualifications: 

 Required:

o 5 - 10 years of experience implementing the workflows and API’s on event management platforms

o        Hands-on experience with ServiceNow Event Management module, including configuration and integration

o        Strong development experience in Workflows, Sub-flows, Flow Designer, and process integrations

o        Familiarity with third-party monitoring and alerting tools like SolarWinds, Dynatrace, Splunk or similar platforms.

o        Experience with Regex, Java Script, PowerShell, Python, and/or Linux scripting, and RESTful API

o        Proficiency in configuring event correlation, alerting workflows, and incident generation within ServiceNow.

o        Knowledge of ITIL practices and experience implementing event-driven incident management processes.

o        Selected candidate is expected to work on US Eastern Time zone

o        Provide weekend prod implementation, upgrade validation support, on-call support as required

o        Customer focus: Commitment to delivering value to customers and ensuring their requirements are met 

Preferred:

o        Knowledge of ITIL practices and experience implementing event-driven incident management processes.

o        Knowledge in CMDB, Service mapping and CI relationships

o        Strong analytical skills, attention to detail, and a proactive approach to problem-solving.

o        Experience with cloud monitoring tools such as AWS CloudWatch, Azure Monitor

o        Experience with Service Operations Workspace, Health Log Analytics (HLA), Agent Client Collector (ACC), ITOM Now Assist

o        Understand Predictive Intelligence and Predictive AIOps

o        Excellent communication skills and ability to work collaboratively in a team environment

o        ServiceNow Certified Implementation Specialist for Event Management.

 

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