People Prime Worldwide
Website:
people-prime.com
Job details:
About Company
Our client is a trusted global innovator of IT and business services. We help clients transform through consulting, industry solutions, business process services, digital & IT modernization, and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients’ long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.
Job Title: Senior ServiceNow Developer
Location: Bangalore/Noida/Pune/Hyderabad
Experience: 5+ yrs
Job Type: Contract to hire
Notice Period:- Immediate joiner
Mandate Skills:
** ITSM + CSA + CAD active certification
**Good Comm. Skills
** ServiceNow Development
POSITION OVERVIEW:
We are looking for a resource who can work closely with business stakeholders to design & develop solutions with ServiceNow & mobile agent experience.
POSITION GENERAL DUTIES AND TASKS:
Design and Development: Lead the design and implementation of ServiceNow Core Platform solutions. Customize core capabilities such as the quality code tool, global tables, etc. . ·
Collaboration and Customization: Collaborate with IT and business stakeholders to define system requirements. Customize the platform to meet business needs.
Scripting and Automation: Develop and implement scripts on the ServiceNow platform to automate tasks. Integrate with external systems.
System Maintenance and Performance: Ensure the stability, integrity, and efficient operation of the ServiceNow platform. Monitor system performance, implement performance tuning, and conduct system upgrades.
Release Management: Manage the ServiceNow release cycle, including deployment planning and execution.
Support and Troubleshooting: Provide advanced support for ServiceNow by troubleshooting, implementing bug fixes, and conducting root cause analysis.
Best Practices and Security: Maintain a comprehensive understanding of ServiceNow best practices, processes, and security protocols.
Mentorship and Guidance: Mentor junior engineers. Provide guidance on best practices in ServiceNow development and configuration.
Continuous Learning and Evaluation: Stay current with the latest updates and features in ServiceNow. Evaluate how new updates and features could benefit the organization.
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