Website:
officeworks.com.au
Job details:
About Officeworks:
Officeworks’ purpose is “we bring big ideas to life at low prices”. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customers—our products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large-sized businesses, governments, and schools.
About the Technology Function:
By joining the Technology team in the GCC you will play a direct role in Officeworks’ global digital transformation, contributing to world-class SAP and Salesforce capabilities that sit at the heart of how the business operates and grows. The GCC will support Officeworks’ purpose of helping to bring big ideas to life at low prices, ensuring technology remains a true enabler of customer value and operational excellence.
This opportunity to join as a founding member of the new global hub is a chance to be part of the original build-out of our GCC. Early joiners will influence how the hub operates and help shape the future state of some of Officeworks’ core technology ecosystem.
These roles are best suited for people who enjoy:
- Exposure to core business platforms—SAP and Salesforce—covering operations, security, development, automation, and solution architecture
- Supporting global initiatives and modernizing critical enterprise system
- Being the forefront of global innovation and transformation
- Joining a place where your skills matter, your growth is intentional, and your work has visible impact on business outcomes.
Why this role exists:
The Integration Developer designs and builds secure, reliable, and reusable SAP integrations and APIs to support enterprise process automation. This role solves the problem of disconnected systems by ensuring seamless data flow across the enterprise. This role acts as a technical specialist with accountability for interface reliability, directly enabling the high-performance connectivity required for business activities.
Where you will make a difference:
In this role you will:
Integration Engineering & API Development:
- Build and maintain secure interfaces and APIs using the SAP Integration Suite.
- Design reusable integration patterns that support enterprise process automation.
- Monitor integration services day-to-day to ensure continuous connectivity and performance.
- Solve complex technical and integration issues to maintain system stability.
- Achieve key performance indicators aligned to the overall technology strategy and strategic objectives.
Governance, Compliance & Safety:
- Ensure all requirements and documentation comply with established governance and security standards.
- Maintain documentation and vendor engagement in compliance with applicable laws and policies.
- Identify and report site hazards or incidents to ensure timely corrective action is taken.
Technical Accountability & Performance:
- Demonstrate full accountability for interface reliability and integration monitoring.
- Rapidly resolve failures to minimize integration downtime.
- Maintain comprehensive API documentation to support enterprise standards.
Who you will be working with:
- Internal Delivery Teams: SAP BTP Administrator, SAP Developers, and SAP BTP Developers.
- Internal Partners: Developers, SAP Security, SAP BASIS, and Functional Analysts.
- External Partners: SAP and Integration Vendors.
What success looks like:
- Connectivity Excellence: Achieving an Interface Success Rate 99.5%.
- Operational Responsiveness: Maintaining an MTTR for integration failures of 1 hour.
- Documentation Standards: Ensuring 100% API Documentation Coverage.
- Release Quality: Minimal integration failures and high-quality functional delivery.
How you will lead:
Individual Contributor:
- Lives our Officeworks values and behaviours
- Proactively contributes to a safe working environment, escalates appropriately if there are unsafe conditions or inappropriate behaviour
- Operates in line with applicable Officeworks company policies and Code of Conduct
- Demonstrates a strong sense of personal accountability and curiosity to learn and develop.
Qualifications and work experience:
Essential:
- Education: Degree in I.T., Software Engineering, or a related field.
- Experience: Minimum 8 years of SAP integration experience.
- Specialist Skills: Expert knowledge in API development and troubleshooting.
- Attributes: Strong analytical thinking and collaborative mindset.
- Technology Proficiency: SAP Integration Suite, SAP BTP, API Management, Event Mesh, and CI/CD Toolchains.
Click on Apply to know more.