Ambience HR LLP
Website:
ambiencehr.com
Job details:
Senior Salesforce Administrator
Location Bangalore/Pune
Notice period : Immediate to 30days and serving 60 days candidates (no official 60days..)
Mandate skills : Marketing Cloud or Pardot.
Excellent communication skills.
JOB Description
:Senior Salesforce Administrato
- rAs a Senior Salesforce Account Engagement (Pardot) Administrator, you will manage and support the Salesforce CRM and Pardot platform for a global user base. The role includes L2 support, advanced configuration, marketing automation support, user management, issue resolution, and continuous improvement of platform capabilities. You will act as a subject matter expert, ensuring best practices, platform efficiency, and alignment between Sales and Marketing business needs
.
Job Descriptio
n:Key Accountabiliti
- esProvide L2 support for Salesforce CRM and Account Engagement (Pardot) platform
- s.Support user queries and deliver training on Salesforce and Pardot functionalitie
- s.Manage user and license administration including setup, deactivation, roles, profiles, permission sets, sharing settings, and Pardot user acces
- s.Handle data migrations, data loading requests, and marketing data management activitie
- s.Support integrations between Salesforce, Pardot, and external/downstream system
- s.Configure and maintain Pardot assets including Engagement Studio programs, automation rules, dynamic lists, completion actions, forms, landing pages, and email template
- s.Monitor and troubleshoot Salesforce-Pardot sync issues and ensure proper lead lifecycle managemen
- t.Support campaign execution, lead nurturing, scoring/grading models, and campaign reportin
- g.Stay up to date with Salesforce and Pardot releases and evaluate new feature
- s.Execute Salesforce configuration changes including flows, approval processes, layouts, record types, dashboards, reports, and validation rule
- s.Identify underutilized platform features and collaborate with product owners for backlog prioritizatio
- n.Establish best practices, maintain documentation, and suggest continuous improvement
s.
Professional Knowledge/Ski
- lls5+ years of experience as a Salesforce Administrat
- or.3+ years of experience with Salesforce Account Engagement (Pardo
- t).Certified Salesforce Administrat
- or.Salesforce Account Engagement Specialist certification is preferr
- ed.Excellent communication and stakeholder management skil
- ls.Strong hands-on experience with Salesforce Flows and automation too
- ls.Experience with Engagement Studio, Automation Rules, Dynamic Lists, and Completion Actio
- ns.Knowledge of lead management lifecycle and marketing automation best practic
- es.Experience with Salesforce-Pardot integrations and troubleshooting sync issu
- es.Experience working in a global organizati
- on.Strong problem-solving and analytical skil
- ls.Self-motivated and able to work independently and in te
ams
Click on Apply to know more.