Senior Salesforce Admin
First Advantage
- Location
- India
- Job type
- Full-time
Required skills
- communication skills
- CPQ
- production support
- Root Cause Analysis
- Salesforce
- ERP
About the role
First Advantage
Website:
fadv.com
Job details:
- We are seeking an experienced Senior Salesforce Administrator with strong expertise in Salesforce CPQ to manage, optimize, and enhance Salesforce platforms. The ideal candidate will own platform administration, CPQ configuration, automation, and stakeholder collaboration to deliver scalable and high-quality business solutions.
Key Responsibilities
- Administer and support Salesforce environments with a focus on Sales Cloud and CPQ.
- Configure and maintain Salesforce CPQ including Products, Price Books, Pricing Rules, Product Rules, Approval Processes, Quote Templates, and Advanced CPQ features.
- Gather and analyze business requirements, translating them into scalable Salesforce solutions.
- Design and implement advanced automation using Flows, Validation Rules, Workflow, and Approval Processes.
- Manage user access, profiles, permission sets, role hierarchy, and security model.
- Maintain data quality through data validation, imports, exports, and deduplication.
- Support CPQ-related integrations with downstream systems (Billing, ERP, Finance).
- Manage sandbox strategy, change sets, deployments, and release management.
- Monitor system performance and proactively optimize configurations.
- Provide production support, troubleshoot issues, and perform root cause analysis.
- Partner closely with Sales, Finance, and Operations teams to improve quoting and sales processes.
- Mentor junior admins and serve as a subject-matter expert for Salesforce CPQ.
Required Skills
- Salesforce Administration (Users, Security, Reports, Dashboards)
- Salesforce CPQ Configuration & Administration
- Flow Builder (Record-Triggered, Screen Flows)
- Salesforce Data Management & Data Loader
- Reports, Dashboards, and Analytics
- Change Sets, Deployment and Release Management
- Understanding of Salesforce best practices and governance
Required Cloud Knowledge
- Sales Cloud
- Salesforce CPQ
- Service Cloud
Qualifications
- Bachelor’s degree in computer science or MSC in CS
- Salesforce Platform Developer I & II preferred
- 6+ years Salesforce development experience
- Salesforce Certified Administrator (ADM 201) – Required
- Salesforce CPQ Specialist – Strongly Preferred
Soft Skills
- Strong leadership and communication skills
- Excellent problem-solving ability
- Proven ability to manage multiple projects
- Ability to manage multiple priorities in a fast-paced environment
- Strong documentation and process-orientation
We have great people here and are looking for more. Come join us!
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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
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