Senior Sales Operations Manager – Freight Forwarding (Remote)

RRA Group

Website: rragroup.ca
Job details:

Ready to build the future of freight forwarding sales?

RRA Group Inc. is seeking a visionary Senior Sales Operations to architect our outbound engine for North America Trade Lanes. If you thrive on process, data, and driving growth, this is your chance!

You will be responsible to design and manage a high-performance inbound/outbound sales system for freight forwarding.

This is not a traditional sales role.

Instead, this role focuses on building the pipeline machine that feeds qualified meetings to senior leadership.

You will be responsible for:

• building and managing the prospecting engine

• managing research and outreach teams

• implementing sales workflows and CRM discipline

• ensuring consistent pipeline growth

Key Responsibilities

Build and manage the outbound sales system

• develop structured workflows for company research and prospect discovery

• implement CRM tracking and pipeline management

• manage daily outreach activity

Lead the prospecting team

• manage researchers identifying importers/exporters

• manage appointment setters performing outreach

• ensure daily activity and reporting discipline

Develop target market strategy

• identify high-opportunity trade lanes into North America

• analyze industries generating container freight volume

• refine targeting strategies based on results

Implement automation and AI tools

• leverage platforms such as Clay, Apollo, and outreach automation tools

• optimize workflows for lead generation and contact discovery

Pipeline management

• track meetings booked

• monitor opportunity development

• maintain consistent pipeline growth

Ideal Candidate Profile

We are looking for someone who understands B2B outbound sales systems and logistics markets.

Required experience

• 5–10 years experience in freight forwarding, logistics, or B2B outbound sales

• experience managing prospecting or lead generation teams

• strong understanding of CRM systems and sales workflows

Strong preference for candidates with

• freight forwarding sales or trade lane knowledge

• experience building outbound sales teams

• familiarity with logistics supply chains

Personal traits

• highly organized

• data-driven

• process-oriented

• comfortable managing remote teams

• proactive and results focused

What Success Looks Like

Within the first 90 days:

• research engine producing 300+ qualified companies per week

• outreach team generating 20–30 meetings per month

• clear pipeline visibility through CRM and reporting

Compensation & Growth

• Competitive base salary aligned with market standards and commensurate with experience

• Performance-based incentives tied to measurable KPIs such as pipeline growth, qualified meetings booked, and new client acquisition

• Long-term growth opportunity, including the ability to build and lead a larger sales team as the company expands

• Compensation flexibility depending on candidate experience, track record, and geographic location

Why Join RRA Group

• opportunity to build a modern freight forwarding sales system

• direct collaboration with company leadership

• autonomy to design scalable processes

• long-term leadership growth potential

How to Apply

Interested candidates should submit:

1. Resume
2. Brief explanation of how they would build a freight forwarding prospecting engine targeting North American trade lanes.

One Important Tip

When you post this job, add this line at the end:

“Applications without a short explanation of how you would build a freight forwarding prospecting system will not be considered.”

This filters out weak candidates immediately.

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Click on Apply to know more.