Golden Opportunities
Website:
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Job details:
Job Description
Job Title: - Senior - Quality Management ( EUC / EUS )
Location: Navi Mumbai
Candidate Specification: 7+ years of Experience in Quality management.
Job Description
Candidate must have Bachelor's degree in Full time.
Candidates should have experience in improving customer satisfaction through proactive issue identification, ensuring timely resolution of customer complaints, conducting surveys.
Candidates should have experience in Ensure ITIL operational process compliance for the program to deliver the services.
Candidates must have working experience in ISO 20K and ITIL v4 is mandatory.
Candidates should have good knowledge in Six sigma and Lean Concepts and Quality system management and process management.
Candidates should have team handling and stakeholder management.
Candidate must have excellent verbal and written communication skills.
Skills Required
RoleSenior - Quality Management ( EUC / EUS )
Industry TypeITES/BPO/KPO
Functional Area
Required Education Bachelor Degree
Employment TypeFull Time, Permanent
Key Skills
- QUALITY ANALYST
- ISO 20K
- ITIL V4
Other Information
Job CodeGO/JC/2809/2026
Recruiter NameSheena Rakesh
Click on Apply to know more.