- Location
- Gurugram, Haryana, India
- Job type
- Full-time
Required skills
- accounts payable
- change management
- communication skills
- compliance
About the role
Website:
pfi.com
Job details:
Responsibilities
- Process and support procurement requisitions, ensuring purchase activity aligns with preferred suppliers and category strategies.
- Resolve issues related to purchase orders, supplier selection, catalog usage, and requisition workflow.
- Serve as a liaison between business requestors, Category Managers, Accounts Payable, Suppliers, and Procurement Operations.
- Resolve escalations and operational breakdowns by partnering with internal teams and external suppliers.
- Support supplier onboarding and ensure accurate and complete supplier information flows through systems.
- Act as an SME for procurement system functionality; assist in documenting requirements and testing system enhancements.
- Participate in initiatives to improve the SourcetoPay architecture, including automation, UI improvements, and data integrity.
- Conduct analysis of procurement and supplier performance metrics, category spend, and operational data.
- Generate reports to support internal business decisions, Procurement Operations, and Category Management.
- Identify process gaps or inconsistencies revealed through data trends and propose solutions.
- Identify and escalate opportunities for policy, workflow, or system enhancements to improve buying experience and cycle times.
- Ensure procurement activity adheres to internal controls, sourcing policies, and compliance requirements.
- Support change management, communications, and training related to updates in systems or processes.
Requirements
- Degree in Business, Supply Chain, Finance, or related field preferred.
- 3–5 years of business experience in procurement, sourcing, operations, financial operations, or a related area.
- Fluency in Japanese preferred.
- Understanding of sourcing and procurement concepts, contract/supplier management, and P2P workflows.
- Ability to quickly learn new technology and navigate multiple enterprise systems.
- Experience working in or with BPO/sharedservice environments preferred.
- Analytical
- Strong analytical skills for reviewing data, identifying trends, and diagnosing rootcause issues.
- Ability to independently resolve issues and recommend process improvements.
- Strong written and verbal communication skills to interact with suppliers, associates, and business partners.
- Ability to manage crossfunctional interactions and build strong working relationships.
- High degree of initiative, ownership, and ability to prioritize independently.
- Strong customerservice orientation with a continuousimprovement mindset.
- Teamfocused and adaptable to evolving priorities in a dynamic enterprise environment.
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