impress.ai
Website:
impress.ai
Job details:
We are seeking a Senior Project Manager to play a dual role across client implementations and PMO initiatives. This person will own end-to-end delivery of customer onboarding projects while also executing internal and strategic programs that improve execution, visibility, and predictability across the organization.
This role is ideal for someone who enjoys both hands-on project delivery and building strong execution systems.
Responsibilities:
- Client Implementations:
- Manage end-to-end delivery of SaaS implementation and onboarding projects.
- Own scope, timelines, risks, dependencies, and stakeholder communication.
- Coordinate closely with Product, Engineering, Customer Success, Ops, and external stakeholders.
- Drive UAT cycles, change management, and go-live readiness.
- PMO and Strategic Projects:
- Execute internal and cross-functional initiatives as part of the PMO.
- Apply and follow defined project governance, standards, and best practices.
- Create and maintain project plans, status reports, RAID logs, and dashboards.
- Provide clear execution visibility to leadership and senior stakeholders.
- Support continuous improvement of PMO processes, templates, and tools.
- Execution and Delivery Excellence
- Drive clarity in ownership, accountability, and decision-making.
- Identify risks early and course-correct proactively.
- Balance structured execution with flexibility in a fast-growing environment.
Must Have:
- 6–8+ years of hands-on project management experience in SaaS, IT, or technology environments.
- PMP certification.
- Strong experience managing complex, cross-functional projects and delivering on time and within budget.
- Excellent stakeholder management and communication skills.
- Ability to work in ambiguity and fast-paced environments.
- Strong understanding of Agile methodologies and iterative development processes.
Good to Have:
- Experience working in or with a PMO.
- Enterprise SaaS implementation experience.
- Exposure to process improvement or transformation initiatives.
- Start-up or scale-up experience.
Why This Role:
- High ownership and visibility across client delivery and internal execution.
- Opportunity to influence how projects are delivered at scale.
- Direct impact on customer experience and business outcomes.
- Close collaboration with senior leadership.
Our Benefits:
- Work with cutting-edge technologies like Machine Learning, AI, NLP and learn from the experts of their fields in a fast growing international SaaS startup. As a young business, we have a strong culture of learning and development. Join our discussions, brown bag sessions and research-oriented sessions.
- Work environment where you are given the freedom to develop to your full potential and become a trusted member of the team.
- Opportunity to contribute to the success of a fast-growing, market-leading product.
- High ownership and visibility across client delivery and internal execution.
- Close collaboration with senior leadership.
- Work from home setup and all the peripherals you need to succeed in our remote working package & your internet bills.
- Work is important, so is your personal well being. The work culture at impress.ai is designed to ensure a healthy balance between the two. impress.ai provides several benefits such as health insurance with no waiting period including spouse and children, paid maternity and paternity leaves.
Click on Apply to know more.