Infoneo Technologies Private Limited
Website:
infoneotech.com
Job details:
We are looking for a highly experienced Senior Project Manager to lead and manage the end-to-end delivery of a large-scale financial platform.
This is a client-facing leadership role requiring strong expertise in project governance, stakeholder management, SLA adherence, and enterprise application delivery in banking/financial domains.
The role demands complete ownership of delivery, quality, timelines, and stakeholder satisfaction.
Key Responsibilities
Project Delivery & Ownership- Lead end-to-end delivery of application
- Ensure adherence to timelines, scope, and quality standards
- Drive sprint planning, execution, and delivery tracking
- Monitor progress and proactively resolve delivery risks
Client & Stakeholder Management- Act as single point of contact for stakeholders
- Conduct regular review meetings, status updates, and escalations
- Understand business requirements and align technical delivery accordingly
- Ensure high client satisfaction and relationship management
SLA & Operations Governance- Define and enforce SLA frameworks for ticket resolution and support
- Monitor ticket lifecycle, TAT, and issue resolution quality
- Identify recurring issues and drive permanent fixes
- Ensure smooth coordination between business, development, and support teams
MIS, Reporting & Data Governance- Oversee accuracy and consistency of MIS reports and dashboards
- Work closely with data/MIS teams to resolve reporting discrepancies
- Ensure data validation processes and reconciliation mechanisms are in place
- Drive improvements in reporting performance and reliability
Team Leadership & Coordination- Manage cross-functional teams:
- Developers (.NET/Java )
- MIS / SQL Analysts
- QA / Support teams
- Ensure accountability, productivity, and timely delivery
- Mentor team members and drive performance
Risk Management & Escalation Handling- Identify project risks, dependencies, and bottlenecks
- Drive mitigation strategies proactively
- Handle escalations from client/business teams effectively
- Ensure business continuity and system stability
Required Skills (Must Have)Core Project Management Skills- Strong experience in managing enterprise application projects
- Proven track record in banking / financial systems delivery
- Expertise in Agile / Scrum / Waterfall hybrid delivery models
- Strong understanding of SDLC and project governance frameworks
Technical Understanding- Good understanding of:
- .NET / Web-based applications
- APIs and system integrations
- Database concepts (SQL, reporting systems)
- Ability to interact effectively with technical teams
MIS & Data Understanding- Experience handling MIS/reporting-heavy applications
- Understanding of data validation, reconciliation, and reporting workflows
- Ability to interpret data discrepancies and guide resolution
Stakeholder Management- Strong communication and presentation skills
- Experience in handling client-facing roles at senior level
- Ability to manage expectations, escalations, and negotiations
Domain Experience (Highly Preferred)- Banking / Financial Services (BFSI)
- Government / PSU projects
- Experience in lending / financial reporting systems is a plus
Click on Apply to know more.