Call For Referral
Website:
callforreferral.com
Job details:
Role & Responsibilities
Key Responsibilities-
1. Product Strategy & Growth Ownership:
- Define strategic roadmap themes aligned to revenue growth and market opportunity
- Own product success as a business outcome—adoption, expansion, and monetisation
- Identify new product and revenue opportunities across the retail ecosystem
- Drive product-led growth and expansion strategies
2. Market & Competitive Intelligence:
- Build deep understanding of retail SaaS landscape across ERP, POS, OMS, and commerce
- Conduct structured market research and segmentation
- Identify whitespace opportunities and defensible product positions
- Track global trends in AI, automation, and retail digitisation
3. Customer &; Problem Discovery:
- Lead customer discovery with enterprise and mid-market retailers
- Translate customer pain points into scalable product opportunities
- Balance enterprise requirements with SaaS scalability and product vision
- Act as the voice of the market within the product organization
4. Go-To-Market & Monetisation Strategy:
- Define product positioning, messaging, and value proposition
- Contribute to pricing and packaging strategy
- Partner with sales on enterprise deals and product narratives
- Enable product launches with marketing and GTM teams
5. AI-Driven Product Innovation:
- Identify opportunities to embed AI across retail workflows
- Define AI-native experiences such as copilots, automation, and predictive insights
- Partner with data and engineering teams to shape AI roadmap
- Move beyond dashboards to decisioning and automation systems
6. Product Direction & Cross-Functional Alignment:
- Define clear product direction and strategic artifacts (MRDs, roadmap themes)
- Work with inbound PMs to translate strategy into execution
- Align engineering, design, and business teams on priorities and trade-offs
- Ensure long-term product architecture is not compromised for short-term gains
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