Honda
Website:
global.honda
Job details:
Company Description
Honda Motor Co., Ltd., Japan is establishing a new Digital Innovation entity in India to accelerate growth through customer intelligence, digital platforms, connected experiences, and next-generation mobility solutions.
Headquartered in Bengaluru, this organization will combine Honda’s global scale with India’s technology ecosystem to build capabilities that directly influence product strategy, customer growth, and new business creation across India and other high-growth markets.
Role Description
We are looking for a Senior Product Manager – Digital Platforms to lead the strategy and execution of customer-facing digital products across mobile apps, web platforms, and future connected services.
You will own the roadmap and evolution of products that improve ownership experience, service engagement, customer retention, and lifecycle value. This role requires someone who can translate real customer needs and Honda business operations into practical, high-impact digital solutions. You will work at the intersection of product, customer experience, operations, and business growth.
Key Responsibilities
- Own end-to-end product vision for mobile apps, web platforms, and related digital products
- Define product roadmap aligned with Honda motorcycle and automobile business priorities
- Translate customer pain points, operational realities, and business needs into product requirements and user stories
- Drive feature development across the customer lifecycle: purchase → onboarding → usage → service → loyalty
- Prioritize backlog and work closely with engineering teams for timely delivery
- Improve customer engagement, retention, service usage, and digital adoption metrics
- Partner with Sales, Service, Marketing, UX, and Analytics teams to deliver high-value features
- Validate new concepts through pilots, field feedback, and user testing
- Monitor product KPIs and continuously optimize journeys and platform performance
- Act as the voice of business operations and customers in product decisions
Qualifications
Required
- 8+ years of experience in Program Management, Project Management, Innovation, Strategy Execution, or related roles
- Bachelor's or Master's degree in Computer Science, Engineering, Business or a relevant field
- Proven experience managing complex cross-functional programs
- Experience working with startups, incubators, accelerators, or external partners
- Strong planning, prioritization, and stakeholder management skills
- Ability to drive execution in fast-moving and ambiguous environments
- Strong communication and presentation skills
Preferred
- Prior experience in automotive, mobility, retail, fintech, or consumer digital platforms
- Exposure to customer lifecycle products, CRM, loyalty, or service platforms
- Experience with Agile / Scrum product delivery models
- Field experience in sales, service, dealer network, or customer operations is highly valued
- Familiarity with app analytics and experimentation tools
Why join
- Own digital products with direct customer and business impact
- Build platforms serving millions of users
- Work across mobility, customer experience, and growth initiatives
- Strong long-term career growth potential
Click on Apply to know more.