Yamm
Website:
yamm.sa
Job details:
About Yamm
Yamm is transforming the post-purchase experience for e-commerce across the globe. Our platform enables merchants to automate returns, exchanges, cancellations, refunds, pickups, store credit, coupons, and customer communication—all from a single platform.
We're looking for a Senior Product Designer who thinks UX before UI—someone who understands customer behavior, identifies pain points, and designs seamless experiences before creating beautiful interfaces.
This role owns the complete product design lifecycle across customer-facing applications, merchant dashboards, warehouse operations, logistics workflows, and internal admin platforms.
We're not looking for someone who simply makes screens look good—we're looking for someone who solves business problems through exceptional product design.
What You'll Do
- Own the end-to-end product design process from discovery to production.
- Conduct user research with merchants, shoppers, customer support teams, warehouse staff, and logistics partners.
- Translate business requirements and customer insights into intuitive user journeys and product experiences.
- Create user personas, journey maps, information architecture, and task flows before visual design.
- Design wireframes, interactive prototypes, and pixel-perfect interfaces in Figma.
- Build and maintain Yamm's Design System to ensure consistency across products.
- Work closely with Product Managers and Engineers to balance usability, business goals, and technical feasibility.
- Conduct usability testing and continuously iterate based on customer feedback and analytics.
- Ensure accessibility, responsive layouts, and excellent user experience across desktop and mobile devices.
- Design micro-interactions, animations, and motion that improve usability without adding unnecessary complexity.
- Participate in product strategy discussions and influence roadmap decisions through design thinking.
- Mentor junior designers and establish design best practices across the company.
What We're Looking For
- 5+ years of experience in Product Design, UI/UX Design, or Digital Product Design.
- Strong portfolio demonstrating ownership of products from research through shipped interfaces.
- Experience designing SaaS platforms, fintech products, e-commerce solutions, or marketplace applications.
- Deep understanding of UX research methodologies including:
- User interviews
- Usability testing
- Journey mapping
- Customer discovery
- Behavioral analysis
- Excellent visual design skills including typography, spacing, hierarchy, color systems, and modern UI patterns.
- Expert-level proficiency with Figma.
- Strong experience building scalable Design Systems and reusable components.
- Ability to simplify complex workflows into intuitive user experiences.
- Experience designing responsive web applications and mobile applications.
- Familiarity with HTML/CSS and modern frontend implementation constraints.
- Strong collaboration skills with Product, Engineering, and Business teams.
- Comfortable working in a fast-moving startup environment with rapidly changing priorities.
- Excellent English communication skills.
Preferred Qualifications
- Knowledge of e-commerce platforms such as Shopify, Magento, WooCommerce, Zid, or Salla.
- Experience with usability research tools such as Maze, UserTesting, Dovetail, Hotjar, or Optimal Workshop.
- Motion design and advanced prototyping skills.
- Experience designing Arabic and English bilingual products.
- Strong understanding of RTL (Right-to-Left) interface design.
- Familiarity with Material Design and Apple Human Interface Guidelines.
Benefits:
- Competitive compensation package.
- Flexible working hours — ideal for freelancers or creative professionals.
- Opportunity to shape Yamm’s brand visuals and storytelling.
- Collaborative, fast-paced startup environment.
- Real visibility — your work will be featured across campaigns seen by top e-commerce brands in the region.
Click on Apply to know more.