griddable.io
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griddable.io
Job details:
Description
The Analytics Customer Zero team acts as the internal lighthouse for Salesforce’s analytics products. As a Senior Analyst, you will bridge the gap between product strategy and actionable data insights. You will serve as a key member of the team that validates new features, optimizes internal workflows, and drives product adoption by acting as the "first customer" of Tableau’s newest features. You will play a critical role in translating complex business requirements into high-impact analytical solutions, ensuring the Customer Zero program delivers maximum value to our product development lifecycle.
Key Responsibilities
- Data-Driven Product Validation: Execute comprehensive testing and analysis of pre-release Tableau analytics features, providing rigorous feedback to product teams.
- Agentic Analytics Pioneer: Spearhead the development and deployment of boundary-pushing internal analytics tools, driving the transition from experimental concepts to high-impact, production-ready solutions for our global users.
- Analytical Strategy & Reporting: Design, build, and maintain sophisticated dashboards and reports that track the performance, usage, and ROI of the Customer Zero program.
- Stakeholder Collaboration: Partner closely with Product Managers, Data Scientists, and Engineering teams to align on product vision and define success metrics.
- Process Optimization: Identify and implement improvements to internal analytics workflows to increase operational efficiency and data accuracy.
- Strategic Insights: Translate technical data findings into clear, actionable recommendations for leadership to guide product roadmap decisions.
Minimum Qualifications
- 5+ years of experience in business analysis, data analytics, or sales strategy.
- Proficiency in Tableau (Desktop/Server) and SQL is mandatory.
- Strong experience collaborating with cross-functional stakeholders in a high-growth environment.
- Proven track record of managing complex projects and delivering data-backed insights.
- Ability to navigate ambiguous environments and self-start.
Preferred Qualifications
- Experience working with Customer Zero or internal "first customer" product testing programs.
- Strong project management skills, with the ability to manage multiple workstreams concurrently.
- Experience working with distributed teams and international stakeholders.
- Basic skill in semantic data modelling, specifically experience with the Semantic Data Model (SDM) or Tableau Semantics.
- Working knowledge of Agentforce, the platform for building autonomous Gen AI agents.
- Working knowledge of vibe coding, such as using Agentforce Vibes for app/code generation.
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