Senior Process Analyst
Quest Global
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- communication skills
- Root Cause Analysis
About the role
Website:
questglobal.com
Job details:
Job Requirements
Roles & Responsibilities:
- Be a change agent in bringing in data driven approach in problem solving & decision making process.
- Interact with Customers, understand requirements and achieve their KPIs.
- Drive Lean Sigma methodology in implementing Process & Quality improvements across the centre.
- Identify Improvement opportunities and achieve quality objectives.
- Train Green Belts (GBs) using relevant modules & exercises Periodic mentoring of GB projects, tracking progress and driving timely closure.
- Conduct Audits and improve overall project maturity of the Delivery Unit.
- Active support in conducting RCAs and data analysis on problems.
- Periodic monitoring & control of Quality Management System
Work Experience
Required Skills (Technical Competency):
- Basic Knowledge of ISO 9001 & AS9100.
- Conduct process audits.
- Mentor and guide team in performing Root cause analysis.
- Mentor and guide team in continuous improvement.
- Mentor and guide team in preparing for standard audits.
Desired Skills
- Passion for problem solving & continuous improvement.
- Green Belt Certified (Preferred).
- Good oral and written communication skills.
Required Qualifications
- Bachelor’s degree in Engineering (Software or electronics)
Experience
- Total experience 5 years
- 2 years of experience in quality assurance, internal auditing, or process management.
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