Senior Operations Processor
Wells Fargo
- Location
- Serilingampalli, Telangana, India
- Job type
- Full-time
Required skills
- communication skills
- compliance
About the role
Wells Fargo
Website:
wellsfargo.com
Job details:
About This Role
Wells Fargo is seeking a Senior Operations Processor.
In This Role, You Will
- Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
- Use technical expertise in the designated area and resolve escalated issues
- Provide feedback and present ideas for improving or implementing processes and customer support
- Perform complex operational and customer support initiatives within Operations functional area
- Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures
- Apply technical knowledge and expertise to perform work and action requests
- Provide subject matter expertise and interpretation of procedures to staff
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers
- Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
Required Qualifications
- 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications
Job Expectations
- Able to multi-task to accomplish tasks effectively.
- Able to interpret the documents or the requests received
- Strong verbal & written communication skills
- Attention to detail
- Excellent data entry skills
- Good Math, reconciliation and accounts skills
- Ability to work quickly & accurately while maintaining acceptable standards of workmanship
- Quick learner with the ability to retain high volume of information
- Ability to recognize and escalate any discrepancies identified or noticed while processing.
Reference Number
R-528969
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