DiveIn Media
Website:
diveinmedia.in
Job details:
Job Description
Role - Senior Operations Manager - Influencer Marketing
Experience Required: 5+ Years
Location: Bengaluru
Department: Campaign Operations
Job Summary :
We are looking for an experienced and strategic Delivery Head to lead our Influencer Marketing execution team. The ideal candidate should have strong expertise in campaign execution, client servicing, escalation management, and process optimization. This role requires someone who can ensure smooth and efficient campaign delivery while managing teams, improving operational workflows, and maintaining strong client relationships.
Key Responsibilities :
• Lead and manage the influencer marketing execution team to ensure successful campaign delivery
• Oversee end-to-end execution of influencer marketing campaigns across multiple platforms
• Develop and implement efficient processes and SOPs to improve campaign delivery and operational efficiency
• Handle client communication, expectations, and escalations in a professional manner
• Ensure campaigns are delivered on time, within scope, and as per client requirements
• Coordinate with internal teams including strategy, creative, talent, and operations for seamless execution
• Monitor campaign performance, execution quality, and delivery timelines
• Identify bottlenecks and proactively resolve operational challenges
• Mentor and guide team members to improve productivity and performance
• Maintain high standards of client satisfaction and relationship management
• Work closely with leadership on execution strategies and process improvements
Requirements :
• 5+ years of experience in Influencer Marketing, Campaign Delivery, or Operations Management
• Strong understanding of influencer marketing campaign execution and creator coordination
• Proven experience in leading and managing execution or operations teams
• Excellent client handling and stakeholder management skills
• Strong problem-solving and escalation handling abilities
• Experience in setting up processes, workflows, and operational efficiencies
• Ability to work in a fast-paced and deadline-driven environment
• Strong communication, leadership, and organizational skills
• Experience with campaign tracking tools, CRM systems, and reporting is preferred
Preferred Skills :
• Strategic thinking with an execution-oriented approach
• Team leadership and people management
• Process improvement and operational planning
• Excellent coordination and multitasking abilities
What We Are Looking For :
A proactive leader who can take ownership of campaign delivery, streamline execution processes, manage client expectations effectively, and build a high-performing execution team within the influencer marketing ecosystem.
Click on Apply to know more.