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Job details:
*Job Title: Senior Operations Executive – Logistics & Freight Forwarding*
- Company:* Leading Logistics & Freight Forwarding Company
- Location:* Mahipalpur, Delhi
- Experience:* 8 – 10 Years
- Salary:* ₹40,000 – ₹50,000 per month
- Employment Type:* Full-time
*Job Summary*
We are hiring a *Senior Operations Executive* with *8-10 years of hands-on experience* in freight forwarding and logistics operations. You will manage end-to-end shipment execution for air/sea freight, ensure documentation accuracy, coordinate with carriers/agents, and lead a team to meet client SLAs and cost targets.
*Key Responsibilities*
- *Freight Operations*: Handle import/export shipments via Air & Sea – FCL, LCL, Airfreight. Coordinate booking, pickup, customs, and delivery
- *Documentation*: Prepare & verify BL, AWB, Invoice, Packing List, COO, S/B, BOE. Ensure DGFT, customs, and DG compliance
- *Carrier & Agent Coordination*: Liaise with shipping lines, airlines, CHAs, transporters, and overseas agents for rates, space, and shipment status
- *Client Servicing*: Act as primary POC for key accounts. Update clients on shipment milestones, resolve exceptions, and handle escalations
- *Team Supervision*: Guide junior executives and documentation staff. Allocate work, review files, and train team on processes/SOPs
- *Cost & Billing*: Check freight costs, vendor invoices, and raise customer invoices with correct margins. Support credit control team
- *Tracking & Reporting*: Update shipment status in system/Excel, send daily reports to clients, and maintain KPI dashboards for management
- *Compliance*: Ensure adherence to GST, E-way bill, SEZ/FTWZ norms, and company SOPs. Handle customs queries and audits
*Key Requirements*
- *Experience*: 8-10 years in freight forwarding, CHA, or 3PL company. *Must have handled Air + Sea operations independently*
- *Knowledge*: Strong understanding of Incoterms, HS codes, customs procedures, and trade documentation
- *Systems*: Hands-on with logistics ERP like CargoWise, Logi-Sys, Softlink, or similar. MS Excel proficiency mandatory
- *Skills*: Excellent coordination, problem-solving, and multitasking ability under tight deadlines
- *Communication*: Fluent in English & Hindi. Strong email and client communication skills
- *Education*: Graduate minimum. Diploma in Logistics/Shipping/IATA FIATA preferred
- *Other*: Should be willing to work extended hours during shipment peaks. Located near Mahipalpur/IGI Airport preferred
Work Location: Mahipalpur,Delhi.
Immediate joiners are preferred.
For more details contact us at 9176033506/9791033506.
Skills: communication,shipping,agents,documentation,operations,air,forwarding,excel,freight,freight forwarding
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