Website:
jjlcareops.com
Job details:
Company Description JJL CareOps Private Limited provides a comprehensive suite of IT-enabled and BPO services that support a wide range of business processes. The organization focuses on delivering tailored solutions to meet diverse client requirements across multiple industries. By combining technology, process expertise, and domain knowledge, JJL CareOps helps clients optimize operations and improve service quality. The company values reliability, efficiency, and continuous improvement, creating an environment where professionals can grow and contribute to high-impact solutions.
Role Description This is a full-time, on-site role based in Singapore for a Senior Medical Coder / Quality Lead / Auditor (CPC Certified). The person in this role will review and assign accurate medical codes to diagnoses, procedures, and services, ensuring compliance with applicable coding guidelines and payer requirements. Daily responsibilities include auditing coded records, monitoring documentation quality, identifying coding discrepancies, and providing feedback and training to coding staff. The role involves developing and implementing quality assurance processes, preparing audit reports, and collaborating with clinical and operational teams to resolve issues and improve coding accuracy. This position also supports process improvement initiatives, contributes to policy development, and helps maintain high standards of integrity, confidentiality, and regulatory compliance.
Qualifications
- Coding proficiency: Candidates should possess strong Medical Coding and Coding Experience, including CPC certification and familiarity with standard coding systems (e.g., ICD, CPT, HCPCS).
- Health information expertise: Candidates should possess Health Information Management knowledge and, preferably, RHIT or equivalent credentials demonstrating formal training in health data and records management.
- Clinical and terminology knowledge: Candidates should possess solid understanding of Medical Terminology and clinical documentation to accurately interpret provider notes and apply appropriate codes.
- Quality and auditing skills: Experience in coding audits, quality assurance, and compliance review, with the ability to identify trends, root causes, and corrective actions.
- Regulatory and payer knowledge: Familiarity with healthcare regulations, payer rules, and documentation standards, with experience in minimizing denials and optimizing accurate reimbursement.
- Analytical and communication abilities: Strong analytical skills, attention to detail, and clear written and verbal communication for reporting, training, and cross-functional collaboration.
- Leadership and mentoring: Experience leading or guiding coding teams, providing coaching, and supporting performance improvement initiatives.
- Education and experience: Relevant diploma or degree in Health Information Management, Healthcare Administration, or a related field, with substantial experience in medical coding and auditing.
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