Lonza
Website:
lonza.com
Job details:
Senior Manager, Digital Commerce
📍 Location: Kukatpalli, Telangana, India (Hybrid)
🏢 Industry: Pharmaceutical Manufacturing
💼 Work Setting: Hybrid
A Senior Manager, Digital Commerce (Technical Product Owner) to lead the strategy, roadmap, and delivery of a Bioscience-focused digital commerce platform, with a strong emphasis on B2B integrations, enterprise connectivity, and customer experience.
Are you an experienced Product Owner with expertise in SAP Commerce Cloud, enterprise integrations, and digital commerce platforms? This role offers the opportunity to shape the future of digital commerce by driving product strategy, managing complex integrations, and partnering with business and technical teams to deliver scalable solutions.
Key Responsibilities
Product Strategy & Roadmap Ownership
- Own and manage the digital commerce product roadmap, aligning priorities with business objectives, customer needs, and technical capabilities.
- Lead roadmap planning across:
- Digital Commerce Platform
- PunchOut Integrations
- EDI Integrations
- ERP Integrations
- Middleware & Connected Systems
- Make strategic prioritization and trade-off decisions based on business value, technical complexity, and delivery capacity.
- Continuously evolve the platform to improve customer experience, operational efficiency, and scalability.
Technical Product Ownership
- Serve as the primary Technical Product Owner for digital commerce initiatives.
- Translate business objectives into technical requirements, user stories, acceptance criteria, and implementation plans.
- Manage product backlogs and ensure alignment between stakeholders and engineering teams.
- Drive end-to-end product delivery from discovery through deployment and optimization.
Integration Strategy & Delivery
- Lead enterprise integration initiatives including:
- PunchOut Solutions
- Electronic Data Interchange (EDI)
- ERP Connectivity
- Commerce Platform Integrations
- Middleware Solutions
- Coordinate across internal teams and external partners to ensure successful delivery of integration programs.
- Oversee integration planning, testing, deployment readiness, and ongoing optimization.
- Ensure reliability, scalability, and long-term sustainability of connected systems.
Stakeholder & Cross-Functional Leadership
- Act as the key liaison between:
- Sales
- Customer Service
- Commercial Operations
- Engineering
- IT Teams
- External Partners
- Facilitate requirements workshops, alignment discussions, and decision-making forums.
- Build strong relationships across business and technology functions.
- Communicate roadmap progress, risks, dependencies, and delivery outcomes to senior leadership.
Agile Product Management
- Lead Agile ceremonies including:
- Sprint Planning
- Backlog Refinement
- Reviews & Demos
- Retrospectives
- Support release planning and deployment activities.
- Drive continuous improvement of product delivery processes.
- Ensure Agile best practices are followed throughout the product lifecycle.
Business Analysis Leadership
- Oversee business analysis activities and ensure requirements quality.
- Review and approve:
- Process Flows
- Functional Specifications
- User Stories
- Business Requirements
- Acceptance Criteria
- Ensure requirements are complete, testable, traceable, and technically feasible.
- Promote best practices in documentation and solution design.
Required Qualifications
- Proven experience as a:
- Technical Product Owner
- Senior Product Manager
- Digital Commerce Product Leader
- Strong experience managing enterprise digital commerce platforms.
- Hands-on experience with SAP Commerce Cloud (Hybris).
- Demonstrated ownership of product roadmaps and strategic prioritization decisions.
- Experience translating business requirements into technical solutions.
- Strong stakeholder management and cross-functional leadership skills.
- Experience working within Agile product delivery environments.
Preferred Qualifications
- Experience with:
- PunchOut Integrations
- EDI (Electronic Data Interchange)
- B2B Commerce Platforms
- ERP Systems
- Middleware Platforms
- Exposure to:
- SAP CPI
- MuleSoft
- Enterprise Integration Solutions
- Previous Business Analyst experience.
- Product Owner, Scrum, or Agile certifications.
- Experience in:
- Life Sciences
- Biotechnology
- Healthcare
- Regulated Industries
- SAP Commerce Product Content Management (PCM) experience.
- Knowledge of end-to-end digital commerce workflows and system integrations.
Technical Skills
- SAP Commerce Cloud (Hybris)
- Digital Commerce Platforms
- Product Roadmap Management
- Technical Product Ownership
- PunchOut Integrations
- EDI Integrations
- ERP & Middleware Connectivity
- SAP CPI / MuleSoft
- Agile Product Management
- Business Requirements & User Stories
Click on Apply to know more.