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Company Description
GAURSONS REALTECH PRIVATE LIMITED is a prominent real estate company headquartered in Delhi, India. Strategically based in Vivek Vihar, the company is dedicated to delivering exceptional real estate solutions. Over the years, it has established itself as a trusted name, contributing to both residential and commercial projects. GAURSONS is committed to enhancing customer satisfaction and creating value-driven developments.
Role Description
This is a full-time, on-site Senior Manager CRM role located in Ghaziabad. The role involves overseeing and managing customer relationship management functions, enhancing customer satisfaction, and ensuring effective communication between the sales team and clients. The Senior Manager CRM will focus on analyzing customer data, implementing market segmentation strategies, and developing initiatives to improve customer engagement and retention. Additional responsibilities include collaborating with project teams to deliver timely solutions and meeting organizational goals.
Qualifications
- Strong Analytical Skills for interpreting data and driving data-informed decisions.
- Exceptional Communication skills to manage client interactions and coordinate with teams effectively.
- Proficiency in Sales and understanding of Market Segmentation strategies for optimizing customer engagement.
- Experience in Project Management to ensure efficient execution of CRM-related initiatives.
- Proven leadership and problem-solving ability.
- Proficiency in CRM tools and software is an advantage.
- Degree in Business Administration, Marketing, or a related field preferred.
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