SBI
Website:
sbicard.com
Job details:
Role Purpose: The position is responsible for the end-to-end product lifecycle management of assigned cobrand products - from product design, launch and product enhancements.
Role Accountability:
Product Manager:
The product manager would be the "CEO of the product". Like a CEO, the Cobrand Product Manager would set the goals, define success, help motivate teams & would be responsible for the outcome.
Responsibilities:
- Manage complete life cycle of assigned cobrand product including launch & set up of new products
- Lead P&L for allocated products in the portfolio & ensuring product profitability
- Assess the needs of cardholders, Study market relevance for products, Conduct competitive analysis to identify opportunities & threats and make appropriate changes to the features of assigned products
- Work with cobrand partners and collaborate with sales team to grow new accounts. Leverage partner relationships to get exclusive portfolio driven offers to increase customer engagement
- Monitor adherence to budgets and key product metrics. Actively participate in internal and external audits
- Work closely with the Customer Services team to reduce customer complaints and work towards continuous improvement in customer satisfaction
- Scan market on Payment Innovations in the financial services Industry and ability to anticipate impact on card industry
Measures of Success
- New account targets
- Value Proposition Budget Management
- Complaint Management
- Product P&L Management
- Product & Relationship Management, facilitate new customer acquisition by aiding Sales team with Marketing support
- Process Adherence as per MOU
Technical Skills / Experience / Certifications
- Understanding of product P&Ls and impact of various metrics/parameters on the bottom-line
- Knowledge on Consumer and Competition behavior and Credit Card Market Dynamics
Competencies critical to the role
- Problem solving
- Analytical skills
- Functional Acumen
- Building Relationship
- Teamwork & Collaboration
- Negotiation skill
Qualification: MBA
Preferred Industry: Experience in financial services, Credit card industry is preferrable
Looking for immediate joiners.
Please share profile at anurag.bhandari@sbicard.com.
Click on Apply to know more.
