Senior Manager Analytics

Firstsource

Website: firstsource.com
Job details:

Job Title: Analytics Manager

Job Type: Full-Time (Work from Home)

Link to apply for the Job : Apply Now

About Firstsource

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

Job Description: An Analytics manager will work on complex data analysis projects, develop advanced models, provide strategic insights, drive innovation in data science practices and oversee the data science team to ensure successful execution of data projects

Responsibilities:

• Must have minimum 5 years’ experience with in-depth knowledge of data science methodologies and programming languages such as Python, R, SQL and big data technologies
• Expertise in statistical analysis, designing and evaluating complex data models, advanced machine learning techniques (Deep learning, Ensemble learning, Reinforcement learning, Clustering, Anomaly detection, AI techniques and frameworks (e.g., TensorFlow, scikit-learn)
• Proficient with data analytics tools (Excel, SSAS, SQL Server, etc), data ingestion, data cleaning, ETL frameworks, data modelling and data warehousing
• Familiarity with big data technologies like Hadoop or Spark, data architecture and data engineering principles
• Draft project plans, identify potential risks and develop risk mitigation strategies, create cost estimates, optimize resource allocation within project budgets, track project performance, conduct regular quality assessments and implement corrective actions to maintain accuracy and relevancy
• Collaborate with stakeholders & database teams to understand data structures, gather requirements, define deliverables and communicate roadblocks impacting delivery
• Stay up-to-date with the latest trends or technologies to implement best practices and ensure consistency across projects

Qualifications & Skills:

• Certified Data Analyst equivalent to AWS, IBM, Google, Microsoft Azure, etc
• Microsoft Excel (Basic Formulas, Pivot, Excel Functions)
• Data query language and ETL frameworks: (SQL, SSAS, etc)
• Experience with cloud computing platforms like AWS, Azure, or Google Cloud
• Familiarity with data visualization tools like Tableau or Power BI
• Strategic thinking to align data initiatives with a vision and ability to drive change or decision-making
• Ability to interpret and communicate high-level insights to executive leadership in a non-technical language
• Exceptional leadership, team management and mentoring skills

⚠️ Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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