Progressive Associates
Website:
clickprogressive.com
Job details:
Senior Implementation / Process Manager
|| PROGRESSIVE INNOVATORS PVT. LTD. ||
Department: Audit & Implementation
Reporting To: Manager / HOD – Audit & Implementation
Location: Kolkata (Kalighat) / Client Locations
Experience: 1-5 Years in Implementation, Auditing, Process
Role Purpose:
To lead and monitor end-to-end implementation of applicable standards across assigned client projects, ensuring effective project execution, documentation, training, audit preparedness, client coordination, team productivity and timely project completion. The role will also be responsible for supporting revenue generation through successful project completion and client satisfaction.
Key Responsibilities:
1. Project Initialisation
2. Documentation & Process Compliance
3. Training & Implementation
4. Audit Handling & Preparedness
5. Reporting, Planning & Productivity
6. Team Development
7. Client & Stakeholder Management
8. Handle customer complaints, implementation challenges and escalations effectively.
9. Maintain effective communication with clients throughout the project lifecycle.
10. Monitor project progress against planned timelines and deliverables.
Requirements:
Qualification: Btech
Strong documentation and reporting skills.
Ability to manage multiple projects and deadlines.
Willingness to travel to client locations as required.
Knowledge on Consulting or Standards Compliance
Personal Laptop is mandatory
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