Website:
scriptassist.co.uk
Job details:
📍 India | Remote | Full time
🕒 UK business hours
💊 Altera / Allscripts Sunrise | Sunrise Pharmacy | Medication Management | EHR
Deep Sunrise Pharmacy experience. Ready for broader ownership?
Script Assist is looking for an experienced Altera / Allscripts Sunrise implementation specialist with deep hands-on experience in Sunrise Pharmacy, Sunrise Medication Management or closely related medication workflows.
You may currently or previously have been a:
• Senior Implementation Consultant
• Implementation Consultant
• Technical Implementation Consultant
• Sunrise Consultant
• Sunrise Application Consultant
• Sunrise Business Analyst
• Pharmacy Module SME
• Clinical Applications Consultant
• Functional Consultant
We are specifically interested in people who have gone deep into Sunrise pharmacy and medication configuration, rather than someone who has simply worked on a wider Sunrise EHR implementation.
You will work directly with Script Assist’s Director of Pharmacy and take increasing ownership across pharmacy technology, pharmacy workflows, Product and pharmacy customers.
🚀 About Script Assist
Script Assist is a UK healthcare technology company building software for complex private clinical services.
Our technology connects clinics, prescribers, pharmacies, patients and operational teams.
The pharmacy platform covers:
• Prescription receipt and processing
• Pharmacist and clinical review
• Dispensing
• Medication and product data
• Inventory and stock
• Batch and expiry management
• Purchasing and supply
• Fulfilment and delivery
• Reconciliation
• Pharmacy work queues
• Roles and permissions
• Integrations
• Reporting
• Operational exceptions and live production issues
We are looking for someone who has spent years understanding the behaviour of a sophisticated medication-management platform and can apply that expertise to a broader pharmacy environment.
⚙️ Your Sunrise expertise
The strongest candidates will have hands-on experience with Altera Digital Health / Allscripts Sunrise, particularly:
• Sunrise Pharmacy
• Sunrise Medication Management
• Sunrise pharmacy configuration
• Medication and pharmacy workflows
• Medication build and configuration
• Formularies
• Medication ordering workflows
• Pharmacy review and verification
• Order sets
• Medication reconciliation
• Clinical decision support
• Medication safety rules
• Roles and security
• Interfaces and integrations
• Workflow configuration
• Testing and UAT
• Implementation
• Data migration or conversion
• Go-live and hypercare
• Upgrades and releases
• Production support and troubleshooting
You do not need experience with every area above.
We want somebody who can explain how the pharmacy and medication workflow is configured, how the different parts interact and why the system behaves as it does.
Pure testing experience or general Sunrise exposure without significant medication or pharmacy depth will not be sufficient.
🎯 What you will own
At Script Assist, you will apply that knowledge across a broader pharmacy technology platform.
You will help determine:
• What the pharmacy is trying to achieve
• How the workflow currently operates
• How the software should support it
• Whether configuration needs to change
• Whether the underlying problem is workflow, data, integration, permissions or training
• Whether there is a genuine software defect
• Whether Product needs to build something new
• What the correct system behaviour should be
• What pharmacy and patient-safety edge cases need to be considered
Your work will include:
• Detailed workflow and requirements discovery
• Pharmacy process analysis
• Configuration decisions
• Translating pharmacy requirements for Product and Engineering
• Challenging proposed solutions
• Defining expected system behaviour
• Supporting acceptance criteria
• UAT and release validation
• Complex issue investigation
• Root-cause analysis
• Implementation and optimisation
• Production support
• Identifying product improvements
• Owning difficult actions through to resolution
This is not a role where you simply document what somebody asks for.
We need you to understand the problem deeply enough to help decide what the right answer actually is.
🤝 Customer and stakeholder ownership
You will increasingly work directly with UK pharmacies and healthcare customers.
You do not need to arrive with years of formal account-management experience.
A very strong Sunrise specialist with excellent communication and leadership potential is extremely interesting to us.
You should, however, already have experience working with some combination of:
• Pharmacists
• Clinicians
• Hospital or healthcare customers
• Operational teams
• Product teams
• Technical teams
• Implementation stakeholders
You should be comfortable running workflow conversations, explaining system behaviour, asking detailed questions and taking responsibility for resolving difficult issues.
Excellent spoken and written English is essential.
✅ What we are looking for
You will typically have approximately 4–12 years of relevant healthcare technology experience, with significant hands-on experience in Sunrise Pharmacy or Sunrise Medication Management.
We value depth much more than nominal seniority.
An exceptional 4 or 5 year Sunrise specialist can be considerably more interesting than someone with 10 years of broad healthcare implementation experience.
We are particularly looking for:
• Deep Altera / Allscripts Sunrise experience
• Significant Sunrise Pharmacy or Medication Management expertise
• Hands-on configuration or functional build experience
• Strong understanding of medication and pharmacy workflows
• Implementation, UAT, go-live or production ownership
• Ability to troubleshoot complex system behaviour
• Strong product and workflow judgement
• Experience working directly with clinical, pharmacy or customer stakeholders
• Evidence of increasing ownership or leadership
• Excellent English communication
• Ability to work UK business hours from India
A B.Pharm, PharmD, pharmacist or other pharmacy background would be valuable but is not mandatory.
Experience extending beyond hospital medication management into dispensing, inventory, stock, fulfilment or wider pharmacy operations would be particularly attractive.
📈 Why join Script Assist?
This is an opportunity to take deep Sunrise expertise and move beyond the boundaries of a single implementation workstream.
You can increasingly influence:
• Pharmacy technology
• Product design
• Workflow configuration
• Customer requirements
• UAT and releases
• Dispensing and inventory
• Production operations
• Integrations
• Product priorities
• Customer relationships
You will work directly with our Director of Pharmacy and have the opportunity to develop into a much broader pharmacy technology leadership role.
If you have become genuinely expert in Altera / Allscripts Sunrise Pharmacy or Sunrise Medication Management and want significantly broader ownership, we would like to hear from you.
Click on Apply to know more.
