Etrav
Website:
etrav.in
Job details:
Job Title: Senior Executive Ticketing Operations–
Travel Consultant
Industry: Travel & Tourism only
Experience: 2–4 Years
Location: Malad, Mumbai (Work from Office)
Job Description:
We are hiring a Ticketing Operations (Travel Consultant) with hands-on experience in
flight bookings, reissues, refunds, and fare rules. The role requires strong knowledge of
GDS systems and airline procedures, supporting both B2B and B2C ticketing
operations.
Key Responsibilities:
* Handle group booking requests from B2B partners (travel agents, corporates,
etc.)
* Provide best fare quotes, negotiate group rates with airlines
* Issue tickets, handle reissuance, cancellations, and refunds
* Coordinate with airline representatives for seat blocks, PNRs, and confirmations
* Manage end-to-end group travel itineraries, including pre- and post-sales
support
* Maintain relationships with airline partners and B2B clients
* Keep updated with airline policies, group fare trends, and industry regulations
* Generate and share reports on group booking performance and pipeline
Required Skills & Qualifications:
* 2–3 years of experience in travel consulting with focus on group bookings (B2B)
* 2 -3 years of hands-on experience of GDS systems -Amadeus, Galileo, Sabre
* Excellent communication and negotiation skills
* Ability to handle multiple group requests and tight deadlines
* Strong attention to detail and customer service orientation
1.Conduct employee induction and support employee engagement activities.
2.Handle recruitment activities including screening, coordination, and onboarding
3.Carrying out induction program for new joiners.
4.On board joining documentation and formalities.
5.Prepare and issue HR letters such as Offer Letters, Appointment Letters,
Service,Bonds, and Confirmation Letters.
6.Handling the recruitment MIS
Click on Apply to know more.