Website:
bsacindia.com
Job details:
Role Overview
We are looking for a Senior HR Executive to be stationed at the client's location during the implementation phase of our HR services engagement. This role acts as the primary bridge between the client's employees and Briminc Softech, ensuring smooth on-ground execution while all matters requiring resolution, policy input, or escalation are routed back to our Senior HR team.
Key Responsibilities
- First Point of Contact (SPOC) – Act as the single point of contact for all employees at the client location for HR-related queries, concerns, and day-to-day support.
- Implementation Support – Support the rollout of HR processes, policies, and systems at the client site as per the agreed scope of engagement.
- Grievance Routing – Listen to and document employee grievances on ground with patience, resolve where possible within defined authority, and escalate all others to Senior HR at Briminc Softech for resolution and guidance.
- Attendance & Leave Records – Maintain accurate leave and attendance records for client employees as per agreed formats and timelines.
- Coordination with Briminc HR – Ensure regular, structured reporting and coordination with Senior HR on all site-level HR matters, escalations, and pending action items.
- Documentation – Handle HR documentation related to onboarding, policy acknowledgments, and other compliance requirements at the client site.
- Employee Communication – Relay HR policy updates, announcements, and process changes from Briminc Softech to client employees clearly and accurately.
- Client Relationship Management – Maintain a professional, trust-based relationship with client stakeholders to ensure smooth day-to-day functioning of the HR engagement.
Requirements
- 3–6 years of experience in HR operations, ideally with prior exposure to client-facing or third-party managed HR roles
- Strong communication and conflict-resolution skills
- Ability to work independently on-site while maintaining disciplined reporting to a remote/central HR team
- Comfortable being the "face" of Briminc Softech at a client location
- Working knowledge of attendance/leave systems and basic HR documentation
Click on Apply to know more.