EXL
Website:
exlservice.com
Job details:
Should have performed Invoice Processing, Vendor Management, TnE, Reconciliations, query handling with good communication skills ;Relevant experience of 1-4 years in Account Payable, preferably in Classifieds domain ;Good knowledge on account payable principle and conceptsContact with customers via email and MS Teams on a day-to-day basis. ;Act as Voice of the Customer internally to represent customer needs and wants. ;Strong experience working with Excel/Spreadsheets.Excellent verbal and written communication skills and is a fluent speaker/writer in English.To impart process training to all new joiners. ;Provide and accept on time feedback on process training and ensure timely corrective action.To clear the assist queue on a daily basis and provide feedback to team members.To act as mentor to the team ;To acquire new process knowledge and operate as a domain knowledge expert; maintain exceptional cases database and process updates.To substitute Assistant Manager in their absence on the floor. ;To contribute to processing on need basis and ensure that targets in accordance with SOW are met. ;To work on process improvements and instigate sharing of best practices across the team.Ensure adherence to Company Policies and Procedures
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