Clearsynth
Website:
clearsynth.com
Job details:
Company Description:
Clearsynth Labs Limited is a technology-oriented and research-driven enterprise with the worlds largest inventory of high-end research products. We have 300+ employees worldwide, with our headquarters located in Mumbai and a Research & Development Centre located in Hyderabad.
Operating on a global scale with a network of over 4,500 devoted clients in over 100 countries across 5 continents, Clearsynth has elevated the scientific community by enriching discoveries in research.
Key Responsibilities:
- Engage with Customers: Respond promptly and professionally to incoming customer inquiries via telephone and email, enhancing your communication skills.
- Product Knowledge: Maintain an up-to-date knowledge and understanding of the organization's products, services, and customer service policies.
- Customer Communication: Clearly and simply explain product details in response to customer questions, ensuring customer understanding and acceptance.
- Product Recommendations: Recommend new products or services and suggest improvements by identifying relevant features and benefits.
- Participate in Training: Participate in training opportunities provided by the organization or external entities to continuously enhance your skills and knowledge.
- Build Customer Relationships: Establish and maintain positive rapport with customers through effective communication, positive language, and anticipation of their needs, fostering long-term business relationships.
- Understand Production & R&D Capabilities: Understand the organization's production and R&D capabilities to effectively communicate product offerings to customers.
- Market Analysis & Customer Targeting: Identify, analyze, and target markets and customers for the existing product portfolio.
- Techno-Commercial Discussions: Engage in techno-commercial discussions, negotiate deals, and close annual rate contracts with clients.
- Market Intelligence: Continuously monitor and analyze market trends and demands to provide insights to the R&D team for the development of new products.
- Business Development: Foster strong relationships with existing clients and explore new business opportunities to expand market presence.
- Cross-Functional Collaboration: Collaborate with the R&D, Production, and Quality Control teams to align product development with market needs.
- Travel: Undertake occasional domestic and international travel to meet clients, participate in industry conferences, and evaluate global market trends.
Qualifications:
- Bachelor’s / Master’s in Chemistry, Organic Chemistry, Biochemistry, Science, or Ph.D. in Organic Chemistry or a related field.
- Minimum of 2 years of experience in Sales and Business Development, preferably in the specialty chemicals sector.
- Proven track record of successfully closing deals and managing client relationships.
- Strong understanding of the pharmaceutical market.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing market conditions.
- Knowledge of different cultures and languages will be considered an advantage.
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