DemandX
Website:
demandx.ai
Job details:
About Company
We are a Silicon Valley based company focused on case acquisition for lawyers. Specifically, we focus on mass tort case acquisition, leveraging AI to improve case acquisition. We have a team of senior product, marketing, and engineering leaders from Silicon Valley, India, and Romania with proven experience in launching successful products. We provide a fast-paced environment, work on many exciting problem areas, opportunities to learn and grow, and excellent pay based on performance.
Roles and Responsibilities
● Performance-oriented candidates with a minimum of 2 years of work experience in a US/Canada sales/cross-selling/lead generation process in an International BPO
● Responsible for effectively handling customer queries and providing exceptional customer service
● Maintaining consistent productivity and consistently achieving assigned sales targets
● Ability to handle clients professionally during all interactions
● Meet call quality requirements according to call monitoring guidelines
● Effective presenter, negotiator, collaborator, and deal closer
● Creating and monitoring sales pipeline and achieving assigned goals and targets
● Motivation for sales, sales planning, implementation, and rapport building
● Establish, develop, and maintain positive business and customer relationships.
Requirements for this Position
● At least 2 years of US/Canada Sales/Lead Generation (Voice) experience
● Excellent people and interpersonal skills
● Working experience in a call center handling outbound sales operations
● Both graduates and undergraduates can apply
● Tech-savvy with a good understanding of/ability to learn new technologies
● Find creative solutions to effectively address customer concerns
● Probing skills, as relevant to the issue and level of the caller
● Find opportunities and suggest process improvements
● Ability to empathize and work with customers in real-time to resolve issues.
PERKS & BENEFITS:
● Monthly Incentive
● 5 days a week (US shifts)
● Saturday & Sunday fixed off
● Free Cab Facilities for pick-up and drop
● Free Meals & Refreshments.
Click on Apply to know more.