Ami Polymer Pvt. Ltd.
Website:
amipolymer.com
Job details:
About Ami Polymer Pvt. Ltd.
Ami Polymer Pvt. Ltd. is a leading manufacturer of high-quality Silicone, Rubber, and Single-Use Biopharma products catering to the Pharmaceutical, Biopharmaceutical, Medical Device, Food & Beverage, and Healthcare industries. We are looking for a dynamic and customer-focused professional to strengthen our Business Development team.
Key Responsibilities
- Manage and supervise the complete order-to-cash process, including quotations, sales orders, dispatch coordination, invoicing, and payment follow-up.
- Coordinate with customers and internal departments for seamless order execution.
- Prepare and process quotations, purchase orders, sales orders, and commercial documentation.
- Handle customer inquiries, order status updates, and resolve operational issues promptly.
- Coordinate dispatch planning with production, stores, logistics, and warehouse teams to ensure timely deliveries.
- Monitor dispatch schedules and proactively communicate delivery updates to customers.
- Ensure accurate documentation of orders, dispatches, invoices, and customer communications.
- Track outstanding receivables and coordinate with customers for payment collections.
- Prepare daily, weekly, and monthly MIS reports related to sales, dispatches, invoices, collections, and order status.
- Maintain customer master data and ensure compliance with company documentation standards.
- Support the Business Development team in achieving sales and customer service objectives.
- Coordinate with export, procurement, and planning teams whenever required.
- Build strong customer relationships by providing timely and professional support.
Key Skills Required
- Business Development Coordination
- Sales Order Processing
- Quotation Preparation
- Dispatch & Logistics Coordination
- Customer Relationship Management (CRM)
- Invoice & Documentation Management
- Collection Follow-up
- MIS Reporting
- Microsoft Excel (Advanced)
- ERP/SAP/Business Central Knowledge
- Strong Communication & Coordination Skills
- Problem Solving & Time Management
- Attention to Detail
Preferred Experience
- Experience in manufacturing companies, preferably in Pharma, Medical Device, Silicone, Rubber, or Industrial products.
- Hands-on experience in ERP systems such as Microsoft Dynamics 365 Business Central, SAP, or Oracle.
- Experience in customer order management and dispatch coordination.
Behavioral Competencies
- Customer-centric approach
- Excellent interpersonal skills
- Strong analytical and organizational abilities
- Ability to work under pressure and meet deadlines
- Team player with a proactive attitude
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