Medi Assist
Website:
mediassist.in
Job details:
Company Description Medi Assist is India’s leading HealthTech and InsurTech company, specializing in administering health benefits for employers, retail members, and public health schemes. The organization focuses on innovation to help lower healthcare costs while improving member experiences. Its Health Benefits Administration model combines modular claims management systems, data-driven decision tools, and customer-centric service solutions. Medi Assist blends advanced surveillance technology with certified medical specialists to identify cost-saving opportunities in claims. Through a comprehensive benefits management approach, the company supports businesses and members in maintaining low healthcare costs and achieving sustainable health plan outcomes.
Role Description The Senior Executive role at Medi Assist is a full-time, on-site position based in Bengaluru. This role involves managing day-to-day operations related to health benefits administration, including coordinating with clients, providers, and internal teams to ensure timely and accurate processing of claims and services. The Senior Executive will support data analysis, reporting, and process improvements that enhance member experience and cost efficiency. Responsibilities include resolving escalations, maintaining documentation and compliance standards, and contributing to cross-functional initiatives that strengthen service delivery. The role also requires proactive communication, stakeholder management, and adherence to company policies and regulatory guidelines.
Qualifications
- Candidates should possess strong operational and coordination skills, including experience in managing processes, handling escalations, and working with cross-functional teams.
- Candidates should possess analytical and problem-solving skills, with the ability to interpret data, generate reports, and identify opportunities for process and cost improvements.
- Candidates should possess excellent communication and interpersonal skills for effective interaction with clients, members, providers, and internal stakeholders.
- Candidates should possess basic technology proficiency, including comfort with claims or CRM systems, MS Office tools, and data entry with high accuracy.
- Relevant experience in health insurance, healthcare administration, or benefits management is highly beneficial.
- Bachelor’s degree in business, healthcare management, commerce, or a related field is preferred.
- Ability to work in a fast-paced environment, maintain attention to detail, and uphold ethical and compliance standards.
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