AiSensy
Website:
aisensy.com
Job details:
About AiSensy
AiSensy is a WhatsApp-based Marketing & Engagement platform helping leading brands such as Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, PhysicsWallah, and Cosco drive revenue through WhatsApp
- .
Empowering 210,000+ businesses with WhatsApp engagement & marketi - ng800+ crore WhatsApp messages exchanged annually via the AiSensy platfo
- rmBusinesses drive 25–80% of their revenue using AiSen
- syA mission-driven, growth-stage startup backed by Marsshot.vc, Bluelotus.vc, and 50+ angel investor
s.
About the
job
As our Senior Engineering Manager, you will define, own, and deliver the technical roadmap for our MERN-stack platform. This includes driving architectural decisions, managing engineering processes, and mentoring a growing team of developers. You’ll be responsible for ensuring that our platform scales reliably, maintains top-tier performance, and supports our rapid gr
owth.
Key Responsibi
litiesStrategic Decision-Making & R
- oadmapDevelop and maintain the technical roadmap, ensuring alignment with overall business objec
- tives.Evaluate new technologies, frameworks, and best practices to optimize performance, security, and scalab
- ility.Continuously refine tech strategy and execution plans based on product growth and market de
mands.Technical Execution & Archit
- ectureLead the design, implementation, and optimization of our MERN-stack architecture for high availability and scalab
- ility.Oversee complex technical initiatives such as microservices, event-driven systems, caching, and database t
- uning.Perform hands-on coding and code reviews, ensuring code quality, security, and maintainab
ility.Scalability & Perfo
- rmanceArchitect solutions to handle high volumes of traffic, user spikes, and continuous global expa
- nsion.Implement robust monitoring, logging, and load-testing practices to preemptively address bottle
- necks.Pioneer strategies for caching, load balancing, and performance optimization to meet stringent SLA require
ments.Team Management & Devel
- opmentRecruit, mentor, and lead a high-caliber engineering team—promoting a culture of ownership, innovation, and collabor
- ation.Conduct regular 1:1s, performance reviews, and coaching sessions to support career g
- rowth.Champion best practices in agile methodologies, code quality, and knowledge-sharing (pair programming, documentation, tech t
alks).Project Planning & De
- liveryCollaborate cross-functionally (Product, Design, QA, etc.) to align on feature requirements, project timelines, and resource alloc
- ation.Continuously refine agile processes, sprints, and release cycles to ensure timely, high-quality product deliv
- eries.Maintain transparent communication with stakeholders regarding progress, risks, and mitigation strat
egies.Quality, Security & Relia
- bilityEstablish and refine continuous integration/continuous deployment (CI/CD) pipelines and automated testing frame
- works.Enforce security-by-design principles, ensuring compliance with data protection stan
- dards.Lead post-mortems for critical incidents, implementing lessons learned to enhance system resil
ience.Continuous Impro
- vementStay current with emerging technologies, tools, and best practices relevant to MERN and SaaS architec
- tures.Use data-driven insights to identify areas for optimization, experimentation, and iterative enhance
- ments.Foster a culture of innovation, encouraging rapid feedback loops and continuous learning across the engineering organiz
ation.
Qualifi
cationsExpe
- rience:10+ years of software engineering experience, including 5+ years leading engineering
- teams.Proven ability to design and scale high-traffic, high-availability systems, ideally in a SaaS c
- ontext.Significant hands-on expertise with the MERN stack (MongoDB, Express.js, React.js, No
de.js).Technical M
- astery:Deep knowledge of distributed systems, microservices, event-driven architectures, and caching tech
- niques.Familiarity with cloud platforms (AWS, GCP, Azure), DevOps, and CI/CD pip
- elines.Strong performance optimization skills and experience with proactive system moni
toring.Leadership & Mana
- gement:Successful track record in building, mentoring, and retaining high-performing engineering
- teams.Adept at coordinating cross-functional efforts and maintaining a strong delivery c
- adence.Excellent communication skills to explain complex technical concepts to a variety of stakeh
olders.Startup M
- indset:Thrives in a fast-paced environment where priorities can shift r
- apidly.Emphasizes a solution-oriented approach, focusing on impact, speed, and iterative improv
- ements.Driven to take ownership and lead the engineering function to meet aggressive growth t
argets.Education/Back
- ground:Bachelor’s or Master’s in Computer Science, Engineering, or equivalent expe
- rience.Real-world startup experience can be a strong differentiator over formal crede
ntials.
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