Ocwen Financial Solutions Pvt. Ltd. - APAC
Website:
onitygroup.com
Job details:
Job Description
POSITION SUMMARY:
This role focuses on L2 application support and development activities within a cloud-based environment. Responsibilities include working with AWS services such as Lambda functions, API Gateway integrations, S3 bucket management, and Athena-based data analysis to ensure application availability, performance, and reliability. The role requires 3–5 years of relevant experience
Job Function And Responsibilities
- Provide Level 2 (L2) application support, including troubleshooting, debugging, and enhancement of existing solutions.
- Develop, maintain, and support Python code and scripts used for application functionality, automation, and defect resolution.
- Collaborate closely with the Level 1 (L1) support team by offering technical guidance, resolving escalated issues, and ensuring effective operational handovers.
- Apply hands-on AWS knowledge to monitor applications, identify and resolve issues, and support basic cloud operations.
- Work cross-functionally with infrastructure, DevOps, and other technical teams to support deployments, address environment-related issues, and drive continuous improvement initiatives.
- Support document-processing systems and associated workflows to ensure stability, accuracy, and operational efficiency.
Qualification
- Bachelor/Master/Engineering degree in IT/Computer Science/software engineering or relevant field
Work Schedule Or Travel Requirements
2-11 PM IST, Mon – Fri. No travel.
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