Senior ConsultantVirtusafull-timeRequired skillsbankingcustomer engagementmachine learningNLPAbout the role Virtusa Website: virtusa.com Job details: Role Focus Develop and refine conversational AI solutions to enhance customer engagement and streamline self-service for iWPB clients.Core Responsibilities Design and build intelligent, scalable chatbot applications using NLP and machine learning frameworks.Integrate AI solutions with internal banking APIs to provide real-time, personalized financial information.Continuously optimize dialogue flows based on user analytics and feedback to improve intent accuracy.Ensure all AI-driven interactions meet strict data privacy and security standards appropriate for wealth banking.Research emerging AI technologies to drive innovation in client-facing digital channels. Click on Apply to know more. This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.