Website:
yes.bank.in
Job details:
We are seeking an experienced Commercial Loan Collection Manager to manage front-end collections for commercial lending portfolios. The role involves early-stage delinquency management, customer engagement, and ensuring timely recoveries while maintaining strong client relationships.
Key Responsibilities:
Handle front-end collections for commercial loan portfolios
Proactively engage with clients to ensure timely repayments and reduce delinquencies
Follow up with customers via calls, emails, and field visits (if required)
Analyze overdue accounts and identify risk indicators
Negotiate repayment plans and resolve payment issues
Coordinate with internal teams (Credit, Sales, Legal) for case resolution
Maintain accurate records of collection activities in CRM systems
Ensure compliance with company policies and regulatory guidelines
Track collection performance and generate MIS reports
Eligibility Criteria:
Bachelor’s degree in Finance, Commerce, or related field (MBA preferred)
3–7 years of experience in commercial loan collections / corporate collections
Strong understanding of lending products and collection processes
Key Skills:
Negotiation and influencing skills
Strong communication and stakeholder management
Analytical and problem-solving ability
Knowledge of delinquency management tools and CRM systems
Result-oriented with ability to work under pressure
Key Performance Indicators (KPIs):
Delinquency control (Bucket-wise performance)
Collection efficiency and recovery rates
Reduction in roll-forward cases
Customer engagement and resolution turnaround time
Benefits:
Competitive compensation
Performance incentives
Career growth opportunities
Click on Apply to know more.