Codeyoung
Website:
codeyoung.com
Job details:
About Codeyoung
Codeyoung is a global edtech company helping children build strong foundations in coding, math, and problem-solving through live, instructor-led classes. With a rapidly growing customer base across the US and Canada, our focus is on ensuring students stay engaged, complete their courses, and see real learning outcomes.
The Role
We’re looking for a Senior Manager – Business to own and scale post-sales business delivery for the online learning business. This role is responsible for delivering monthly P&L targets (revenue, GM etc.) by improving retention, course completion, and overall customer lifetime value, while leading large teams in a fast-growing environment.
You’ll combine a business owner’s mindset with strong operational thinking and customer empathy.
What You’ll Be Responsible For
- Owning the P&L metrics end to end: Revenue accrued from various sources, direct costs, GM% etc., driving initiatives aimed at P&L improvement
- Key CX outcomes: course completion, churn, renewal
- Leading a large team and responsible for multiple course categories (Coding, Math, English etc.)
- Building scalable processes that balance consistency with flexibility
- Working closely with leadership and Product to improve customer outcomes
What We’re Looking For
- 5+ years of experience in business roles, preferably in category management, P&L management, business delivery etc.
- Experience managing large, frontline or ops-intensive teams
- Comfort using data and metrics to drive decisions and prioritize work
- Proven ability to improve retention, engagement, or repeat usage metrics
- Experience in high-volume environments (e-commerce or subscription businesses preferred)
EdTech experience is a plus, not a requirement.
What Success Looks Like
Within the first 6–9 months:
- Customer churn is trending down
- Course completion is improving
- P&L metrics are trending upwards
Why This Role
- Clear ownership of outcomes that matter
- Opportunity to build and scale systems at meaningful size
- Strong leadership alignment and visibility
- A chance to shape overall learning experience at a global edtech company
Click on Apply to know more.