Website:
gigabox.co.in
Job details:
About GIGABOX
GIGABOX is a 60-minute delivery-led omnichannel retail platform for general merchandise, seamlessly bridging online and offline shopping to deliver a unified "App Bhi, Store Bhi" customer experience. We operate category-dedicated branded stores—spanning Kitchen, Sports, Toys, Bags, and more —that are fully integrated with our iOS and Android apps.
Our core USPs include 80-90% product assortment availability, a true touch-and-feel in-store experience, and fast local delivery within 60 minutes. Within six months of launch, we achieved over 4 crores in cumulative revenue, attaining both store-level and company-level profitability. We currently operate two large-format stores in Jodhpur, Rajasthan: The GIGABOX Kitchen Store (4500+ sq. ft.) and GIGABOX Sports Store (4000+ sq. ft.), both launched-on 10th Nov 2025. We are actively expanding with two additional Jodhpur stores for Toys and Bags, scheduled to launch on 14th September 2026. Backed by 7 crores raised across two funding rounds in our first year, our current ARR is 12 crore and is projected to reach 25 crore post-expansion. Our overarching vision is to build India's No. 1 general merchandise platform across the top 50 cities by launching 700 stores over the next 5-8 years.
Job Description: Sr. Business Analyst (BA)
Job Role & Information:
- Company: GB Quick Commerce Private Limited
- Brand Name: GIGABOX
- Team: Product Team
- Role: Sr. Business Analyst (BA)
- Reporting to: Product Manager (PM) or Founder
- Location: HSR Layout, Bengaluru (Co-working space)
- Work Type: Work from Office (1 day/week remote flexibility)
- Working Days: Alternate 5-day and 6-day work weeks (Weeks 1, 3, and 5: Monday to Saturday; Weeks 2 and 4: Monday to Friday)
- Office Timings: 10:00 AM - 7:00 PM (High ownership role; flexibility expected during launches & critical releases)
- Growth Path: Sr. Business Analyst (BA) → Product Manager (PM) → Head of Product → Chief Product Officer (CPO) → Chief Executive Officer (CEO)
- Disclaimer: As an early-stage startup, policies and structures may change based on business requirements, and we expect adaptability and flexibility from candidates.
What are we Looking For in a Senior Business Analyst (BA) ?
We are not looking for a typical Business Analyst who just creates reports and dashboards, but a business-focused problem solver who understands data, operations, and on-ground realities. At GIGABOX, analysis is not just about numbers—it directly drives decision-making across product, supply, pricing, and store performance. You will work closely with the Founder and leadership team to translate raw data into actionable insights, helping build and scale a 0 → 1 → growth-stage omnichannel platform. This role demands ownership over outcomes (not just analysis), the ability to connect data with real business problems, comfort with ambiguity and fast-paced execution, and a strong bias for clarity, speed, and impact over over-analysis. If you are someone who wants to drive decisions and build a business through data, not just analyze it, this role is for you.
Key Responsibilities
- Collaborate with the Product Manager and Founder to translate business vision into detailed requirements.
- Support feature definition and prioritization across app, backend, and store integrations.
- Support the product lifecycle from requirements to release, collaborating with tech, operations, category, and store teams.
- Create and maintain BRDs, FRDs, and user stories with clear acceptance criteria.
- Analyze and document customer journeys across touchpoints.
- Track and analyze key product metrics (conversion, retention, AOV, delivery experience).
- Ensure timely delivery by clarifying requirements and resolving blockers.
- Act as Bridge business, technology, and customer experience.
Education Requirements:
- Bachelor’s degree in engineering, Business, Computer Science, or a related field.
- MBA from a reputed institute is preferred but not mandatory.
- Strong foundation in product thinking, business understanding, and problem-solving (candidates with exceptional practical experience will be considered regardless of formal education).
Skills Requirements
- Strong analytical thinking with the ability to translate business problems into clear, structured requirements
- Deep understanding of UX and customer journeys across online and offline retail.
- Proficiency in requirements documentation: PRDs, BRDs, FRDs, user stories and use cases
- Comfortable with data analysis & reporting (Excel/Google Sheets, basic SQL is a plus)
- Data-driven decision-making (Understanding of metrics, funnels, cohort analysis)
- The ability to write clear PRDs, BRDs, FRDs and user stories.
- Strong execution capability from idea to launch and iteration.
- Basic understanding of technology (APIs, app architecture, backend flows, no coding required).
- Excellent communication and stakeholder management skills.
- Ownership mindset with a bias for action and speed.
- Write acceptance criteria
- Break features into clear tasks for developers
- Familiarity with Jira, Notion, Figma, and Excel/Google Sheets.
Experience Requirements
- 2–4 years of experience in Business Analysis, Product Operations, or similar roles
- Experience in consumer tech, e-commerce, retail-tech, or quick commerce is highly preferred.
- Prior experience in a 0→1 or early-stage startup environment.
- Proven track record of launching and scaling products/features.
- Experience working closely with founders or leadership teams.
Other Requirements
- Strong alignment with startup culture (speed, ownership, and adaptability) and willingness to work in a high-intensity, fast-changing environment.
- Ability to operate with limited resources and high ambiguity.
- Deep curiosity about retail, consumer behaviour, and omnichannel commerce.
- Comfortable working from the Bengaluru office with occasional extended hours during critical phases.
- Long-term commitment and interest in building a large-scale company.
What’s in it for you?
- Compensation: Competitive compensation package ranging from ₹6,00,000 to ₹9,00,000 per annum (CTC), commensurate with experience and skill set.
- Flexible Working: Hybrid work model / Flexible working days.
- Perks: Meal vouchers, internet reimbursement, and rest performance perks depend on further reviews.
- Note: New addons for perks and incentives in future setup will be updated time by time.
How to Apply?
- Share your CV at hr.gigaboxstore.com or reach us at 9664168792.
Click on Apply to know more.